Over the past several years, nearly all of the leading health systems in the United States have adopted some form of AI, such as machine learning (ML) or natural language processing (NLP), to assist in managing healthcare operations. The unprecedented growth and development of AI has been instrumental in transforming health system administration, healthcare data analytics and patient diagnosis and treatment.
Despite this growth, health systems have yet to maximize the potential of AI to
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Patient Satisfaction Impact on Healthcare | News, Analysis, Insights - HIT Consultant
Force Therapeutics and Xealth Integrate to Drive Remote Care Management
What You Should Know:
- Today, Force Therapeutics and Xealth are partnering to bring remote management of postoperative recovery and care plans into clinicians’ EHR workflows.
- The Force platform delivers provider-prescribed digital education and video content for patients recovering from injury or surgery at home. The partnership integrates the Force platform with a provider’s electronic health record, enabling care teams to view clinically relevant metrics within the
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Current Health and Zoom Partner to Enable Equitable Care in the Home
What You Should Know:
- Current Health – a care-at-home technology platform that was recently acquired by Best Buy – announced a new integration with Zoom, which will allow patients to more easily connect with their care teams, regardless of bandwidth connectivity or language barriers.
- As part of the partnership, Zoom will provide Current Health customers with enhanced video communications platform capabilities that expand their ability to deliver safe and effective virtual care
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Fighting Front-End Staff Burnout Without Compromising Care
Research tells us that self-advocacy in healthcare is important, for both patients and providers. But self-advocacy is hard for patients today. Patients must navigate the complex, fragmented healthcare ecosystem to advocate for personal needs and have their voices heard.
Unfortunately, patients now face a new challenge: the clinical support staff that plays a crucial role in guiding patients through their healthcare experience are increasingly burned out.
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When Virtual Goes Viral: Post-Covid Software Trends for Small Physician Practices
After the great telehealth rush of 2020, healthcare providers who could offer HIPAA-compliant services while also being able to access their patients’ complete healthcare information remotely, came out ahead of the game. The practices that continued operating their organizations in a way that met the healthcare needs of their patients in a ‘no-beats-missed’ fashion achieved greater patient satisfaction and outcomes due to the continuity of care.
But across the country, this scenario was
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Patient Experience 2.0: A Shift in Priorities Defined by A Year of the Pandemic
The COVID-19 pandemic has upended the healthcare continuum within the past year, creating many roadblocks in the path towards high-quality care delivery. Amid these challenges, we have witnessed a significant shift in patient wants and needs, in addition to heightened demand for accessible, convenient clinical care. Notably, the desire for more care processes to be performed digitally has emerged as a priority among patients. According to a recent survey by Accenture about patient behaviors, 60%
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How a Virtual Care Mindset Leads to Greater Patient Acceptance and Sustainable Telehealth Growth
There's no question that the demand for telehealth and virtual care has grown exponentially over the last twelve months. With that growth has come a fundamental shift in the attitude toward virtual care. No longer do patients and providers take a "let's try it" approach—now, it's "we must do it." This is evidenced by the number of telehealth claims filed. In 2020, telehealth claims skyrocketed, increasing by 2,938% in November 2020 versus November 2019 as patients demanded virtual options and as
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3 Ways Providers Can Navigate COVID-19 Vaccination Rollout Successfully
The New Year brings hope and promises that an end to the COVID-19 pandemic is in sight. With two vaccines authorized by the FDA for emergency use, and close to 3 million healthcare workers already vaccinated, there is hope that this virus will be eradicated and life will begin to return to normal by year’s end.
However, for the frontline healthcare workers still treating escalating case volumes, the physical and emotional toll is devastating. With another surge forecasted for
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How to Optimize Your Healthcare Practice with Advanced Technology Solutions
As COVID-19 continues to influence patient behaviors and causes providers to reevaluate how they operate their businesses, healthcare practices all around the world started looking for solutions that emphasize clinical efficiencies, elevate patient revenue cycle management, as well as feature enhanced reporting, and analytics tools. More so, along with facing challenges of the patient intake process during a pandemic, providers have also been put to the test with learning how to meet the sudden
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3 Ways to Boost Patient Confidence with Real-Time Contactless Communication
Although the vaccine’s rollout is slowly underway, Covid cases worldwide are continuing to reach all-time highs as new mutations make the virus even more contagious than ever before. Not surprisingly, patients’ concerns about visiting their healthcare providers in the midst of this global pandemic persist, pushing demand for telehealth solutions that allow patients and their doctors to communicate without the need for in-person visits.
In fact, a recent report from McKinsey found that
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