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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant

Hummingbird Healthcare Secures $10M to Streamline Patient Access, Create Jobs

by Fred Pennic 07/02/2024 Leave a Comment

What You Should Know:  - Hummingbird Healthcare Inc., a tech-driven healthcare services company raises $10M in Series A funding led by UCHealth, a leading Colorado-based health system and existing investor. The round also included participation from CU Healthcare Innovation Fund, 8VC, and Gaingels. - With this new funding, Hummingbird is poised to expand its reach and empower healthcare providers to deliver exceptional patient experiences. Focus on Patient Access and Operational
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What Can We Learn From The History of Patient Experience?

by John Zimmerer, VP of Vertical Marketing Healthcare at Smart Communications 06/10/2024 Leave a Comment

What Can We Learn From The History of Patient Experience?

Next year marks the 30th anniversary of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) program, which was created in 1995 to give the healthcare industry clear metrics for assessing patient experience and quality of care.  Yet the results have not improved after three decades of measuring patient experience. In 2023, a Harris poll reported that 73% of U.S. adults felt the healthcare system failed to meet their needs somehow, and two-thirds reported that managing
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Pediatrix Deploys AI-Powered Prenatal Care with Sonio, Streamlining Workflow and Enhancing Patient Experience

by Jasmine Pennic 01/31/2024 Leave a Comment

Pediatrix Deploys AI-Powered Prenatal Care with Sonio, Streamlining Workflow and Enhancing Patient Experience

What You Should Know: - Pediatrix Medical Group, a provider of specialized healthcare for women, children, and babies in the U.S., is making waves by deploying Sonio's AI-powered prenatal care solution. - The innovative technology promises to revolutionize ultrasound workflow, improve quality assurance, and ultimately, deliver a better experience for both patients and providers. Simplifying the Complexities of Prenatal Care Traditional prenatal care workflows often involve multiple
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Delivering Patient Experiences and Strategic Results with Tech Roadmaps in 2024

by Michael Kinkaid, Chief Technology Officer, Reason One 01/02/2024 Leave a Comment

Delivering Patient Experiences and Strategic Results with Tech Roadmaps

halfway across the globe, make customizations and know exactly when it will be delivered. Navigating the portal of a healthcare system to find a physician who specializes in the care they need or make an appointment can be an ordeal in comparison. Clunky and confusing, they can frustrate patients, exacerbate worry, delay treatment and harm the reputation and business of a healthcare entity. Traditional e-commerce giants from Amazon to Walmart have set a high bar for user experiences (UX) with
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4 Ways to Boost the Patient Experience Using Digital Check-ins

by Vijay Verma, VP Product Strategy at TeleVox 12/28/2023 Leave a Comment

4 Ways to Boost the Patient Experience Using Digital Check-ins

Finding a frustrated patient sitting in a waiting room has become familiar. Three and a half years after the pandemic's start, the medical field is still feeling the ripple effects. Burnout and staffing shortages plague offices nationwide, causing tasks to pile up and the lack of prioritization for patient care. Feelings of frustration can cause patients to either leave a doctor's office before seeing a provider or go to a different one.  According to McKinsey, patients are 28% less
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Healthcare Staffing Shortages Take Toll on Revenue Cycle Management & Patient Engagement

by Fred Pennic 11/03/2023 Leave a Comment

Healthcare Staffing Crisis Takes Toll on Revenue Cycle Management & Patient Engagement

What You Should Know:  - 100 percent of hospital and health system respondents stated that staffing shortages have significantly affected revenue cycle management (RCM) and patient engagement efforts, according to a new survey by Experian Health.  - A significant 69 percent of the surveyed healthcare executives responsible for RCM staffing foresee ongoing challenges in the long term. Challenges Present Urgent Need for Solutions The findings highlight the urgent need for
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Samsung Unveils New Healthcare Displays to Improve Patient Experience

by Fred Pennic 08/28/2023 Leave a Comment

Samsung Unveils New Healthcare Displays to Improve Patient Experience

What You Should Know:  Samsung Electronics Co., Ltd. announced the release of two new display models for the healthcare industry, engineered to enhance the patient experience. The HCU7030, available for hospital or healthcare environments, and the HCF8000, designed for both healthcare and hotel settings, bring an integrated pillow speaker interface, superior visuals with 4K resolution and peak HDR (High Dynamic Range) performance for a more comfortable and enjoyable user
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6 Digital Business Card Use Cases to Enhance Patient Experience

by Sharat Potharaju, CEO and Co-Founder, Beaconstac 06/06/2023 Leave a Comment

6 digital Business Card Use Cases for Healthcare Professionals

The healthcare industry is undergoing digital transformation in every aspect, with more innovative approaches replacing outdated, manual practices. Healthcare’s digital overhaul includes changes that improve the overall patient experience by prioritizing convenience and access to care. However, digital transformation in healthcare doesn't solely improve the patient experience — it has also improved the experiences of healthcare professionals.  One tool changing the industry that caters
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The Next Era of Healthcare Will Be Built On These 3 Principles

by Trent Sanders, VP, Healthcare & Life Sciences, Kyndryl US 05/08/2023 Leave a Comment

The Next Era of Healthcare Will Be Built On These 3 Principals

The U.S. healthcare industry has hit an important inflection point. The global pandemic highlighted an increased need to deliver quality patient care. However, outdated, legacy technology is straining many health systems, and in some cases, exaggerating existing problems such as rising operational costs and high rates of attrition. Health and hospital systems must take a purposeful approach to IT modernization — which includes embracing new technologies — to ensure success. And while each IT
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Inbox Health Raises $22.5M for Patient Billing Communications Platform

by Fred Pennic 05/04/2023 Leave a Comment

Inbox Health Raises $22.5M for Patient Billing Communications Platform

What You Should Know: Inbox Health, a New Haven, CT-based patient billing communications platform raises $22.5M in a Series B financing round, led by fintech-focused Ten Coves Capital. The Series B announcement follows news that Inbox Health's billing technology was awarded a patent by the U.S. Patent and Trademark Office in April 2023. The new growth capital will further accelerate Inbox Health’s strategic growth as it continues to improve and modernize the billing, support, and payment
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