What You Should Know: Patient portals (tools used by healthcare providers to engage with patients) can greatly influence a patient’s ability to seek and receive care. Since the outbreak of COVID-19, healthcare organizations have become keenly interested in technology that gives patients ownership of their health and enhances office efficiencies.Though KLAS has historically looked at how portals perform in the IDN setting, this report examines the experience of customers in the independent
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Greenway Health
Greenway Health Launches Greenway Engagement Model
What You Should Know: - Greenway Health has launched its new client engagement program, the Greenway Engagement Model (GEM), designed to strengthen Greenway's trusted advisor relationship with clients and support a more successful healthcare technology journey for Greenway clients through intentional interaction and strategic support. - The GEM program provides a dedicated client support team and creates a client feedback program aimed at improving the user
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Popular Social Engineering Cyberattacks and How to Prevent Them
Did you know, in the first half of 2022, there were 817 cases of data compromises in the United States, and over 53 million individuals were affected? A multinational hospitality group faced an attack that caused their IT system to shut down for 2 consecutive days. After tricking an employee into downloading a malicious piece of software through an email attachment, this hotel chain’s attackers obtained extremely sensitive information that included the password to their internal password
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Greenway Health and Voyce Partner to Boost Health Equity
What You Should Know: - Greenway Health, a leading health information technology services provider, announced its partnership with Voyce, a virtual, on-demand language interpretation service, to integrate seamlessly, HIPAA (Health Insurance Portability & Accountability Act) compliant communication between patients and staff to improve patient outcomes, maintain compliance, and increase patient satisfaction. - Through this partnership, Voyce will provide Greenway’s healthcare provider
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Greenway Health Launches Greenway Secure Cloud
What You Should Know: - Greenway Health, a leading health information technology services provider, launched Greenway Secure Cloud, a cost-effective, fully bundled, cloud-based electronic health record (EHR) and practice management solution. Greenway Secure Cloud increases the security of patient health information and practice records, eliminates the need to manage software upgrades, and provides scalable, all-inclusive pricing
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Greenway Health Appoints Pratap Sarker as CEO
What You Should Know: - Pratap Sarker to succeed Richard Atkin as CEO of Greenway Health, Atkin to transition to the role of Executive Chairman of the Greenway Health Board. Health information technology services provider, Greenway Health, today announced that Pratap Sarker had been appointed as Chief Executive Officer, succeeding Richard Atkin who has served as CEO since 2018. Mr. Atkin will transition to the role of Executive Chairman of the Greenway Health board. In his new role,
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Telehealth: Short-Term Fad or Key to Improving Access to Affordable Healthcare?
While telehealth offerings have always held great promise, prior to 2020, their success was sometimes hindered by provider hesitation to adopt the technology, consumer reluctance to using virtual care, and a reimbursement methodology that did not value the investments required by providers or the positive impact on patients. That all changed practically overnight when COVID-19 struck. Use of telehealth spiked to more than 32% of office and outpatient visits by April 2020, thanks in
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HealthLinc Deploys Greenway Telehealth to Expand Virtual Care Offerings
What You Should Know: - Greenway Health, a leading health information technology services provider, announced an expanded partnership with HealthLinc, a nonprofit organization dedicated to improving health care for the residents of northern Indiana. - A Greenway client for more than 10 years, the center will be leveraging Greenway Telehealth, the first tool in the company’s virtual care portfolio, to remove care delivery barriers, enabling greater provider productivity and improved patient
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Greenway Health Launches Customizable RCM Solution
What You Should Know: - Greenway Health announced the launch of its new Greenway Revenue Services offering, GRS Select™, a customizable revenue cycle management (RCM) offering designed to meet the unique, individualized needs of healthcare practices as they rebuild and improve the profitability of their practices a year after the onset of the COVID-19 pandemic. - In contrast to most RCM services, Greenway Revenue Services partners with practices’ current staff to help them improve
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Evidation’s Appoints Co-CEO, Greenway’s New President, Other Health IT Appointments
Evidation’s Board of Directors has appointed Christine Lemke as Co-CEO alongside Executive Chair Deborah Kilpatrick. Greenway Health appoints Pratap Sarker as President to oversee all commercial and customer-focused functions including sales, marketing, and customer success. He will also work closely with Greenway’s clearinghouse, revenue cycle and IT teams to ensure the delivery of quality solutions that are critically needed to support practices’ business continuity, as well as their
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