What You Should Know:
- Improving patient access to medical services is a top priority for health system leaders in 2022, according to new research from the Center for Connected Medicine (CCM) and KLAS Research.
- According to new research, patient access was identified by health system leaders as the challenge in healthcare that can be best addressed with telehealth in the coming year.
Nearly 99% of health systems identified improving patient access as a “high” or “very high”
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Digital Front Door
Beyond the Digital Front Door: 4 Mobility Tenets for Superior Patient Experience Design
As the front door to healthcare organizations becomes increasingly digital, these rules for engagement are fast becoming the keys to unlocking patient loyalty.
As healthcare digital innovators, we are witness to a fundamental shift in consumer experience expectations. With rising costs, increased quality of care expectations, and access to an expanding array of choices in care, consumers are demanding greater control of their healthcare experiences – and their loyalty to any
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