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Digital Front Door

Beyond the Digital Front Door: 4 Mobility Tenets for Superior Patient Experience Design

by Scott Forshay, VP of Sales and Marketing at MEDL Mobile 12/09/2021 Leave a Comment

Beyond the Digital Front Door: The Hotel Concierge and 4 Mobility Tenets for Superior Patient Experience Design

As the front door to healthcare organizations becomes increasingly digital, these rules for engagement are fast becoming the keys to unlocking patient loyalty.  As healthcare digital innovators, we are witness to a fundamental shift in consumer experience expectations. With rising costs, increased quality of care expectations, and access to an expanding array of choices in care, consumers are demanding greater control of their healthcare experiences – and their loyalty to any
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