To improve healthcare, the next evolution of member care is necessary. In a study by The Physicians Foundation, 27 percent of Americans do not have a Primary Care Physician (PCP) and of those that do, 22 percent do not visit their PCP on a regular basis. Patients fail to follow care plans and medication guidelines, or do not to take the basic steps to care for themselves. The result: members are not engaged, care that is fragmented and providers and health plans do not have a complete picture of
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