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Patient Engagement | Optimizing Patient Engagement | News, Analysis, Insights - HIT Consultant

4 Ways to Combat Hidden Costs Associated with Delayed Patient Care During COVID-19

by Matt Dickson, VP of Product, Strategy, and General Manager, Stericycle Communication Solutions 11/06/2020 Leave a Comment

Matt Dickson, VP, Product, Strategy, and Communication Solutions at Stericycle

COVID-19 terms such as quarantine, flatten the curve, social distance, and personal protective equipment (PPE) have dominated headlines in recent months, but what hasn’t been discussed in length are the hidden costs of COVID-19 as it relates to patient adherence.   The coronavirus pandemic has amplified this long-standing issue in healthcare as patients are delaying routine preventative and ongoing care for ailments such as mental health and chronic disease. Emergency care is also
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CloudMD Acquires Digital Patient Engagement Platform iMD Health Global for $10M

by Fred Pennic 09/16/2020 Leave a Comment

CloudMD Acquires Digital Patient Engagement Platform iMD Health Global for $10M

What You Should Know: - CloudMD announces it will acquire digital patient engagement platform iMD Health Global for $10M - The integration of iMD’s educational platform will enable CloudMD to provide its entire network of over 3000 healthcare practitioners, specialists, and allied health professionals and almost 3 million patients with valuable educational resources on healthcare issues, treatments, and preventative solutions. CloudMD Software & Services Inc., a Vancouver,
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Dealing with Medical Malpractice as a Doctor Amid a Pandemic

by Fred Pennic 07/08/2020 Leave a Comment

Dealing with Medical Malpractice as a Doctor Amid a Pandemic

Coronavirus is a deadly virus with a high transmission rate. It has become so widespread that it has now disrupted the economies of every country on the planet. Since it is a novel virus, there are still tons about it that we do not know.  However, one thing rings true—the health and safety of the general public is of utmost importance. Who is at the helm of all this? All the medical frontline workers who are risking their lives to contain the virus and treat all
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Report: How the COVID-19 Pandemic is Changing Patient Communications

by Fred Pennic 04/27/2020 Leave a Comment

Report-How-the-COVID-19-Pandemic-is-Changing-Patient-Communications

What You Should Know: - Data from Luma Health reveals stark gaps in the volume and cadence of COVID-19-related messages sent between doctors and patients. - California, one of the states hit early and hard by COVID-19, increased patient communications more than 91x over, with 206,000 messages broadcast between late January and March; New York saw a 16x increase over the same period (both states with approximately the same number of cases in early March).    - During the month of
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The Hard Truth About Boosting Patient Acquisition

by Matt Dickson, VP, Product, Strategy, and Communication Solutions at Stericycle 03/02/2020 Leave a Comment

Matt Dickson, VP, Product, Strategy, and Communication Solutions at Stericycle

Technology giants and other non-traditional players are moving into the healthcare market, giving consumers a host of new options for how and where they obtain services. Everyone from Apple and Amazon to G.E. and Berkshire Hathaway are disrupting the market by introducing new delivery models that emphasize simplicity, transparency and positive digital experiences.  Traditional players will need to recalibrate how they build market share due to this new consumerism threat. In fact, a
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4 Tips to Increase Patient Engagement Rates in Healthcare Facilities

by Jasmine Pennic 09/30/2019 Leave a Comment

- Patient engagement is a valuable tool for any medical practice but increasing your facility's patient engagement rate can be a small challenge for some firms to overcome. - Medical building construction company, Simone Health, shares four tips for increasing patient engagement rates in healthcare facilities.Engaging patients in their own healthcare has shown to be immensely beneficial to their overall healthcare experience. Having patients play an active role in their medical needs gives them
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Welldoc’s BlueStar Integration with Xealth Improves Patient Engagement by 2.5X

by Jasmine Pennic 09/26/2019 Leave a Comment

Welldoc’s BlueStar Integration with Xealth Improves Patient Engagement by 2.5X

- Welldoc’s BlueStar digital therapeutics improved in terms of activation rates, patient engagement, and ongoing usage when integrated into the EHR using Xealth’s digital health platform. - When providers are connected to their patients, as demonstrated in a Welldoc randomized controlled trial, providers are 2-4x more likely to change an individual’s treatment plan to positively impact health in a more timely manner. Welldoc, announced activation results for Welldoc’s BlueStar digital
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27 Healthcare Consumer Insight & Digital Engagement Trends to Watch

by Fred Pennic 09/09/2019 Leave a Comment

Healthcare Consumer Insight & Digital Engagement Trends

- Majority of patients are depending on online reviews, ratings, and reputation more than ever when choosing a physician, according to a new Binary Fountain survey. - Recent years have shown explosive growth in the use of digital tools for research into the choice of physician and healthcare needs. - The 2019 “Healthcare Consumer Insight & Digital Engagement survey reveals critical trends into how patients look to online reviews, ratings and brand reputation when it comes to
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Emoji Buttons Effective in Gauging Doctor/Patient Satisfaction in Real-Time

by Jasmine Pennic 09/09/2019 Leave a Comment

- Penn Medicine researchers implemented emoji button terminals reflecting a range of emotions and sentiments -- stationed around emergency departments (EDs) finds them effective in monitoring doctor and patient sentiments in real-time. - Conducted during a five-month study period in 2018, nearly 14,000 sentiments were recorded across the three terminals, one was set up near physician workstations, another at nurses’ workstations, and the last at the patient exit. - The nurses’ station
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Patient Communications: Blending Digital Tools With The Human Touch

by Sarah Bennight, Marketing Strategist, Healthcare, Stericycle Communication Solutions 08/05/2019 Leave a Comment

Patient Communications: Blending Digital Tools With The Human Touch

Today’s patients have high expectations when seeking information and services about healthcare. As generations Y and Z mature and become responsible for their own healthcare, the industry needs to adapt and evolve their communications strategies in order to connect with customers in a format they prefer. This is also important for the wellness of your business.   But the challenge for healthcare provider organizations looking to retain current patients and attract new ones is in striking
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