What You Should Know
The Launch: UnitedHealthcare (UHC) has introduced Avery, a generative AI companion integrated directly into the UnitedHealthcare app and myuhc.com.The Scale: Avery is currently live for 6.5 million employer-sponsored members and 160,000 Medicare Advantage members. UHC plans an aggressive expansion to reach 20.5 million members across commercial, Medicare, and Medicaid plans by the end of the year.
Beyond the Chatbot: Agentic Healthcare
For years, health insurance
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Health IT | News, Analysis, Insights - HIT Consultant
Corti Launches Symphony for Medical Coding API, Outperforming OpenAI and Anthropic in Clinical Accuracy ‘Claims’
What You Should Know
The Launch: Clinical AI lab Corti has released Symphony for Medical Coding, an agentic AI model available via API for healthcare software developers.Performance Benchmark: The model “claims” to outperform generalized LLMs from tech giants—including OpenAI, Anthropic, Amazon, Oracle, and Google—by more than 25% in clinical accuracy benchmarks.
Beyond the Back Office: The Human Cost of Bad Data
The problem is fundamental: generic LLMs are essentially highly advanced
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JAMA Study: AI Scribes Deliver Modest EHR Time Savings Across 5 Major Health Systems
What You Should Know
The Scale of the Study: In the first major multi-site, multi-vendor study of its kind published in JAMA, researchers analyzed data from 8,581 ambulatory clinicians (including 1,809 AI scribe adopters) across five major academic health systems: Mass General Brigham, Emory Healthcare, UCSF, Yale New Haven Health, and UC Davis. The systems utilized tools from Ambience, Nuance DAX Copilot, and Abridge.The Baseline ROI: Across the board, AI scribe adoption was associated with
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Ambience Healthcare Launches Chart Chat for Nursing with Cleveland Clinic Pilot
What You Should Know
The Launch: Ambience Healthcare has released Chart Chat for Nursing, the first EHR-integrated conversational AI tool designed specifically for inpatient nurses.The Pilot Partner: Cleveland Clinic, which recently selected Ambience for a massive enterprise-wide AI documentation rollout, is the first health system to pilot this new nursing-specific technology.
The Workflow Solution
Inpatient nurses are the central coordinators of care. Yet, to understand a patient's
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Oracle Lays Off 539 Kansas City Employees as Focus Shifts to AI Data Centers
What You Should Know
The Local Impact: Oracle is permanently eliminating 539 roles at its Kansas City campus—the former Cerner headquarters. Affected employees were notified in late March, with formal separation dates scheduled between May 26 and June 1.The Roles: The cuts heavily impact the operational core of the business, including software developers, system analysts, program managers, IT, and consulting positions. Affected employees do not have "bumping rights" to displace other workers
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Aligning IT & Clinical Teams: How to Reduce Friction and Improve Communication
Have you been part of the shift? Many IT teams are now more influential—and necessary—in the assessment, purchase decision and implementation of healthcare software. From technological advancements that require interconnectivity to AI, cybersecurity and more, your IT team is a crucial part of the solution. Can you imagine the impact you might have if you participated early in every software and key equipment conversation?
While the shift from participation to an IT partnership is a welcome
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Mount Sinai Integrates OpenEvidence AI Platform into Epic EHR for Enterprise-Wide Clinical Decision Support
What You Should Know
The Deployment: Mount Sinai Health System, one of the nation's largest academic medical systems, is rolling out OpenEvidence, an AI-powered medical search and clinical decision-support platform, across its enterprise directly into the Epic EHR. The Strategic Shift: This marks OpenEvidence’s first enterprise-scale deployment that explicitly extends access across the entire clinical care team. Rather than restricting the AI to physicians, Mount Sinai is providing
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University of Toledo Health to Deploy Nabla’s Ambient AI Documentation in Epic EHR
What You Should Know
The Deployment: University of Toledo Health (UToledo Health) is deploying Nabla, a leading ambient AI clinical assistant, to hundreds of its physicians and advanced practice providers following a highly successful pilot program.The Core Integration: Nabla integrates directly into Epic, allowing clinicians across primary care and surgical specialties to generate structured clinical notes natively within their existing EHR workflows.
The 8-Week Turnaround
To
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HHS Reverses 2024 Tech Reorganization: Why HHS Just Stripped AI and Cyber Operations Out of the ONC
What You Should Know
The Reversal: The Department of Health and Human Services (HHS) is officially reversing a controversial 2024 reorganization that consolidated major enterprise technology roles under the Office of the National Coordinator for Health IT (ONC).The Name Change: The 2024 initiative dually titled the ONC as the Assistant Secretary for Technology Policy/Office of the National Coordinator for Health IT (ASTP/ONC). That dual title is dead. The office returns to its original,
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Ensemble and Cohere Partner to Build First RCM-Native Large Language Model for Healthcare
What You Should Know
The Announcement: Ensemble, a top end-to-end revenue cycle managed services provider, and enterprise AI company Cohere are expanding their partnership to build the healthcare industry’s first RCM-native large language model (LLM).The Native LLM Solution: Instead of teaching the AI the rules via prompts, Ensemble and Cohere are fine-tuning a fully custom model from the ground up. It is trained on real RCM tasks, documented procedures, and deep operator expertise to power
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