Hospitals across the country are confronting an uncomfortable paradox: while demand for care is growing, their ability to expand is shrinking. Health systems are under immense pressure to increase access, improve outcomes, and drive revenue growth—without adding beds, buildings, or workforce.
As a nurse and healthcare executive, I’ve seen this dynamic play out from the bedside to the boardroom. At its core, it’s a capacity problem. But it’s also a strategic opportunity. We are entering a new 
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Health IT | News, Analysis, Insights - HIT Consultant
Bonsai Health Raises $7M to Transform Healthcare’s Front Office with Agentic AI
What You Should Know:
-  Bonsai Health, the agentic AI platform transforming healthcare’s front office, today announced it has raised $7 million in seed funding led by Bonfire Ventures and Wonder Ventures. Since launching, Bonsai has engaged more than 182,000 patients across 100+ healthcare groups and specialty practices and scheduled over 29,000 appointments—helping patients receive timely care while automatically filling practice calendars.
- Patients too often slip through the 
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The Automation-First Mindset in Healthcare: Key Considerations for the AI Era
As AI use cases in healthcare continue to expand, the priority list for most IT organizations is dominated by areas where they want to leverage automation to improve existing workflows. But AI and automation initiatives shouldn’t just be at the top of the priority list – they need to be a fundamental part of everything on the list, from top to bottom. In other words, healthcare organizations need to adopt an automation-first mindset where they question how and where to use automation as part of 
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Pluto Health Partners With Leading Insurers to Expand Nationwide Access
What You Should Know:
-  Pluto Health, an AI-powered care delivery platform, announced nationwide partnerships with leading insurers including Medicare, Medicaid, UnitedHealthcare, Aetna, Blue Cross Blue Shield, Ambetter, and Cigna in select states.
- These agreements expand access to Pluto’s personalized, preventive care model—removing financial barriers for patients and streamlining operations for insurers.
New Payor Agreements Drive Affordable, Preventive Care
Pluto Health, a Duke 
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Fireflies.ai Launches AI Scribe to Combat Physician Burnout
What You Should Know: 
- Fireflies.ai, an AI teammate for meetings, has announced the launch of Fireflies for Healthcare, a new HIPAA-compliant documentation solution. 
- The platform is designed to give healthcare providers back over an hour daily by automating clinical notes, directly addressing the crisis of excessive documentation that drives physician burnout. The solution is built for small to mid-sized healthcare organizations and offers specialized medical documentation 
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Philips and Optum Announce National Partnership for Advanced Cardiac Monitoring
What You Should Know: 
- Philips, a global leader in health technology, has announced a national partnership in the USA with Optum Healthcare. 
- The strategic collaboration integrates Philips' advanced cardiac ambulatory monitoring solutions, including Mobile Cardiac Telemetry (MCOT) and Philips Extended Holter (ePatch), into the Optum network. The goal of the partnership is to enable earlier detection of cardiac conditions and support timely clinical intervention for Optum's 
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UnitedHealthcare Launches UHC Store for a Personalized Health Shopping Experience
What You Should Know: 
- UnitedHealthcare has announced the launch of UHC Store, a new online shopping experience available within the UnitedHealthcare app and on myuhc.com®. 
- The store is initially available to more than 6 million eligible members, with plans to expand to 18 million members this year. The UHC Store allows members to choose from a range of discounted health and wellness offerings to help meet their individual needs and complement their health benefits.
A 
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The New Digital Frontier: How QHIN-Connected EHRs Level the Playing Field for Community Hospitals
In the past, technology was often used as a wedge against local hospital independence. Big systems would offer subsidized EHRs, and in exchange, small hospitals would give up control—over workflows, over data, over their futures. “Community Connect” models promised integration but too often delivered dependency.
That doesn’t have to be the future.
Thanks to the emergence of Qualified Health Information Networks (QHINs) under TEFCA, the national interoperability infrastructure is finally 
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The High Cost of Non-Adherence: AI-Powered Interventions Save Medicare $10M in Diabetes Care
The U.S. healthcare system is at a critical inflection point, especially when it comes to managing chronic disease, which is why the new administration in the U.S. is beginning deep-dive discussions on how best to tackle the growing issues — both human and cost related — tied to chronic diseases, like diabetes.
With over half of adults living with at least one chronic condition — and more than 38 million Americans diagnosed with diabetes — the economic and human cost is 
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WellSky Launches AI-Powered Referral Intake Solution to Streamline Post-Acute Care
What You Should Know: 
- WellSky, a global health and community care technology company, has launched the next-generation WellSky CarePort Referral Intake solution. 
- The new platform combines features from its previous CarePort and Curaspan solutions with modern, AI-powered capabilities to streamline intake workflows and generate document summaries, enabling faster referral response times. Quick responses to patient referrals are crucial for post-acute providers to secure business, 
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