Patientco, a
next-generation patient payment technology company, today announced that its
Interactive Voice Response (IVR) integration is now available in the Epic App
Orchard marketplace and has been selected by Memphis, Tenn.-based Baptist
Memorial Health Care.
As providers have cited a surge in patient calls resulting
from COVID-19
and billing concerns, Baptist Memorial wanted to lift the burden from its revenue cycle
management (RCM) team while also improving patient service and the
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Electronic Health Records (EHRs) | Electronic Medical Records (EMRs) | News, Analysis, Insights - HIT Consultant
VA Announces First Go-Live of the VA Electronic Health Record Modernization Program
What You Should Know:
- The U.S. Department of Veterans Affairs (VA) announced
its first go-live of the VA Electronic Health Record Modernization (EHRM)
program – launching the new Centralized Scheduling Solution (CSS) at the VA
Central Ohio Healthcare System in Columbus, OH to make medical visits more
efficient for care providers and Veterans.
- CSS streamlines patient scheduling by coordinating clinician availability and resources in a single system, allowing VA schedulers to identify
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Why International Expansion Must Remain a Priority for Cerner, Epic, Allscripts, MEDITECH
What You Should Know:
- How the top US acute EHR vendors, namely Cerner, Epic, Allscripts, and MEDITECH (+85% share of US acute market in terms of revenues), have progressed on international expansion.
As highlighted below, there is a significant variance amongst the big four in terms of revenue and share of business outside the US. Cerner has by far the highest revenue at more than $650M in 2019, representing 12% of its business. Whilst MEDITECH has considerably lower revenue than
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Nuance Advances Virtual Assistant Tech for Customers Using Epic EHR
What You Should Know:
- Nuance advances conversational AI with Dragon Medical virtual
assistant for Hey Epic! virtual assistant in Epic Hyperspace.
- Building upon Nuance’s Dragon Medical solution already
used by more than 550,000 physicians, this integration with Hey Epic! enables
clinicians to conversationally navigate the EHR, search for information, place
orders, and seamlessly switch hands-free between voice assistant and dictation.
Nuance®
Communications, Inc., today
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Epic to Consolidate Four Departments into One Division
EHR leader Epic is planning a major internal consolidation that will affect thousands of Epic associates. According to a company-wide email sent to staff on 8/14, Epic will consolidate the End User Training, Implementation, Quality Assurance, and Technical Communications departments into the Application Services Division, effective immediately. The email did not imply that any jobs would be eliminated from the consolidation.
Obtained by News3Now, the email to affected works states, “There
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Greenway Health to Launch EHR-Integrated Telehealth Solution to Support Virtual Care
What You Should Know:
- Greenway announced the company will be developing and
launching Greenway Telehealth, a secure, HIPAA-compliant solution designed with
an easy-to-use interface for both providers and patients.
- Powered by Twilio, the EHR integrated solution is among
the first in Greenway’s larger virtual care portfolio.
Greenway Health, a health information technology, and services provider, today announced the company is also working to develop innovative virtual care
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Verisk Launches EHR Triage Engine to Help Speed Approval of Life Insurance Apps
What You Should Know:
- Verisk launches its new EHR Triage Engine, a tool that
uses data from consumer-authorized electronic health records (EHRs) to help
life insurers fast-track many applications for coverage.
- The EHR Triage Engine bypasses manual workflows,
leveraging advanced predictive analytics and automation to digitally ingest and
analyze EHRs and the tool can evaluate 95,000 impairments in five minutes or
less.
Verisk, a data
analytics provider, announced today the launch
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Cerner Invests in Xealth to Jointly Develop Digital Health Solutions for Clinicians
What You Should Know:
- Cerner and Xealth announce a collaboration to foster
tighter physician-patient relationships by giving patients easier access to
digital health tools.
- These assets will be prescribed directly within the physician’s EHR workflow to manage conditions including chronic diseases, behavioral health, maternity care, and surgery preparation.
- Cerner and LRVHealth have together invested $6 million
in Xealth as part of this agreement, with Cerner and Xealth planning
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Cerner Integrates Nuance’s Virtual Assistant Platform with Millennium EHR to Reduce Physician Burnout
What You Should Know:
- Cerner expands its AI collaboration with Nuance to
provide joint customers with more advanced natural language virtual assistant
technology to navigate electronic health records (EHRs) using just
their voice, giving clinicians more time to spend with patients and less time
with a computer.
- As part of the expanded collaboration, Nuance will
offer Cerner deeply embedded virtual assistant technology that
delivers sophisticated conversational
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Allscripts & eClinicalWorks EMRs Not A Good Fit for Ambulatory Pediatric Practices, KLAS Report Finds
What You Should Know:
- According to a recent KLAS report, Allscripts and
eClinicalWorks EMRs are not a good fit for pediatric practices, while Greenway
Intergy is improving.
- PCC, athenahealth, and Office Practicum EMRs named best suited for pediatric offices.
Despite their unique needs, many ambulatory pediatric
offices are expected to “make do” with generalized EMR templates and charting.
From growth charts, to well-child visits, to immunization tracking, to
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