What You Should Know
The Problem: A new JLL report reveals a "satisfaction gap" for frontline workers (retail, healthcare, labs). While their facilities support productivity, they fail on human-centered needs like wellbeing and flexibility.The Paradox: Frontline workers report higher burnout (44%) than office workers, yet have similar intentions to stay—often due to a lack of other options rather than loyalty, creating a "trapped" workforce.The Fix: The report calls for a strategy pivot:
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Digital Health | News, Analysis, Insights - HIT Consultant
Quantum Health Deploys Agentic AI to Fix the Care Journey
What You Should Know
The News: Quantum Health has launched a new "agentic" technology platform, moving beyond standard chatbots to AI agents that can independently initiate outreach, schedule appointments, and resolve billing issues.The Structure: The company is pivoting from a single offering to a flexible three-tier suite: Quantum Signature (comprehensive), Quantum Flex (configurable), and Embold Plus (digital-first entry point).The Tech: The platform fully integrates Embold Health’s
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Vega Imaging Curates World’s Largest Paired DBT Dataset for AI
What You Should Know
The News: Vega Imaging Informatics has successfully curated the world’s largest Digital Breast Tomosynthesis (DBT) dataset, containing over one million studies.The "Holy Grail": Unlike standard image sets, this dataset includes "paired histology outcomes" for over 22,000 patients, meaning the images are linked to definitive biopsy results (including 7,000+ confirmed cancer cases).The Engineering Feat: DBT files are up to 50x larger than standard x-rays. Vega’s ability to
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Kontakt.io Launches “Patient Flow Agent” to Reclaim the 22% of Hospital Days That Are Unnecessary
What You Should Know
The Launch: Kontakt.io has introduced the "Patient Flow Agent," an orchestration platform designed to reduce hospital length of stay (LOS) by blending real-time location data (RTLS) with electronic health records (EHR).The Thesis: The company argues that hospitals are suffering from a "flow orchestration problem," not a bed shortage. By fixing decision-making context, they aim to eliminate the 22% of inpatient days deemed clinically unnecessary.The ROI: For an average
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Hume AI Taps Appen Veteran Andrew Ettinger as CEO to Scale $100M Research Platform
What You Should Know:
- Voice AI research company Hume AI announced a significant leadership transition and strategic expansion of its research infrastructure business.
- Andrew Ettinger has been appointed as the new Chief Executive Officer, taking over as co-founder Alan Cowen moves to Google following a technology licensing agreement between the two companies.
Leadership and Strategic Shift
Andrew Ettinger, formerly Chief Revenue Officer at Appen, brings 15 years of
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Clawbacks vs. Withholds: How to Structure Your Next Digital Health Contract
What You Should Know
The News: The Peterson Health Technology Institute (PHTI) has released a comprehensive "Playbook on Performance-Based Contracting," signaling a market-wide shift away from paying for mere access to digital health tools.The Pivot: The report argues that traditional "clawback" models—where vendors refund money if they miss targets—are failing. The new standard is a "two-stream" model: a base fee for engagement plus a withheld payment released only upon verified clinical
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The Hidden Dangers of AI in Care: ECRI Ranks the Top 10 Health Tech Hazards for 2026
What You Should Know
The Core News: ECRI has named the misuse of AI chatbots (LLMs) as the #1 health technology hazard for 2026, citing their tendency to provide confident but factually incorrect medical advice.The Broader Risk: Beyond AI, the report highlights systemic fragility, including "digital darkness" events (outages) and the proliferation of falsified medical products entering the supply chain.The Takeaway: While AI offers promise, ECRI warns that without rigorous oversight and
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4DMedical Secures $100M+ to Scale U.S. Respiratory Imaging Rollout
What You Should Know:
- 4DMedical, the leader in software-based respiratory imaging technology, today announced US$100+ million (AU$150 million) in new institutional placement.
- The investment will primarily be leveraged to accelerate U.S. adoption of its class-leading "CT:VQ™" product and significantly boost research and development—bolstering 4D's technology lead in software-based lung imaging. Backed by new institutional funding, 4DMedical is advancing its respiratory imaging
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AnswersNow Secures $40M to Disrupt Broken Autism Support Systems
What You Should Know:
- AnswersNow, the leader in virtual Applied Behavioral Analysis (ABA) therapy, today announced that it has raised $40 million in Series B funding led by HealthQuest Capital, with participation from existing investors Left Lane Capital, Owl Ventures, and others.
- AnswersNow delivers clinically proven outcomes in one-sixth the hours of traditional therapy, creating substantial cost savings for payors while delivering superior results for families.
AnswersNow Scales
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The $32B Leak: Why Digitizing the OR is the Only Path to Financial and Workforce Resilience
In recent months, headlines on both sides of the Atlantic have told the same story. U.S. hospitals are cutting back surgical schedules because they simply don’t have enough staff, while NHS figures show more than seven million people still waiting for treatment in England. A regrettably high number of procedures are cancelled on the day because the workforce is stretched too thin.
For patients, the consequences are deeply personal - longer waits, worsening conditions, and avoidable
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