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Susan Perlmutter, Chief Revenue Officer, REPAY

Healthcare Payments: 3 Ways to Make the Experience Better for Patients and Providers Alike

by Susan Perlmutter, Chief Revenue Officer, REPAY 10/25/2022 Leave a Comment

Healthcare Payments: 3 Ways to Make the Experience Better for Patients and Providers Alike

The past few years have seen an enormous acceleration in the adoption of technologies that streamline and modernize payments across all industries. As embedded finance becomes more popular and companies begin to embrace automation technologies, there’s a clear opportunity for healthcare providers to embrace digital payments. Through the use of digital payment technology, healthcare professionals can make their services easier for their vendors, suppliers and patients. Simplifying the Patient
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Should I Get Another Booster? How Doctors Can Help Patients Navigate the Next Phase of COVID-19

by Dr. Joe Nicholson, Chief Medical Officer at CareAllies 10/24/2022 Leave a Comment

Should I Get Another Booster? How Doctors Can Help Patients Navigate the Next Phase of COVID-19

The general consensus is that COVID-19 in some form is here to stay. As people come to terms with this reality, primary care providers may be getting more questions from patients – especially older and immunocompromised ones – asking for advice on how to handle different situations. Should I get another booster? Can I start traveling? Is it OK to go to a wedding next weekend? How cautious do I need to be in social settings? The answers to these questions aren’t always clear. A lot depends on
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When Advancing a Medical Device, Be A Partner First & Seller Second to Hospital Systems

by Rolland Carlson, CEO of Immunexpress 10/21/2022 Leave a Comment

US hospital systems validate the safety, clinical utility, and robustness of newly FDA-approved devices, 510(k) cleared, before adopting them into clinical practice. This work occurs alongside evaluating how to integrate the medical device into the hospital system’s diagnostic paradigms, including in relation to quality improvement programs. Companies can have a role but there are 415 US hospital systems (comprising ~5,000 hospitals), and each has a bespoke process and ever-changing set of
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Payers Must Increasingly See The Consumer As The Customer

by Seth Cohen, President at Cedar 10/21/2022 Leave a Comment

Payers Must Increasingly See The Consumer As The Customer

Last year, the average annual premium for employer-sponsored family health coverage rose 4% to $22,221—including employer and worker contributions—according to the Kaiser Family Foundation. While employers are most often the ones selecting the health plan options and insurance for employees, the worker is the one who is left to navigate the healthcare continuum (including their true cost of care). In a recent study,  96% of patients indicated that the quality of their financial experience
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Healthcare’s Evolution: Agile, Secure, Hybrid Work

by Christian Boucher, Director, Healthcare Solutions, Citrix 10/20/2022 Leave a Comment

Healthcare’s Evolution: Agile, Secure, Hybrid Work

Whether it’s expanding service-line offerings or embracing remote work models, there have been significant changes in the way healthcare is delivered to patients and supported by providers. The culture of healthcare has long been, “If the physicians and clinicians need to be onsite, then everyone does.” While remote work did happen within healthcare organizations, it was often limited to a very small population and/or very few use cases. Two Years of Change Over the last two years, with
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Moving The Focus of Healthcare to Building Healthy Habits That Last

by Jeff Ruby, Founder & CEO of Newtopia 10/19/2022 Leave a Comment

Moving The Focus of Healthcare to Building Healthy Habits That Last

Without addressing root causes through sustained behavior modification, all results are temporary The most effective approach to preventing and treating chronic disease today focuses on the creation of healthy habits that fundamentally change behavior in a sustainable way.  Smart solutions involve personalized programs based on genetic testing, nutrition, exercise, mental well-being and 1:1 personal health coaching. This combination has achieved remarkable success in both warding off chronic
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Quality vs. Quantity: The Case for Clinician-Centric Technology

by Shiv Gopalkrishnan, General Manager, EMR & Care Management, Philips 10/18/2022 Leave a Comment

Quality vs. Quantity: The Case for Clinician-Centric Technology

Care providers continue to face mounting pressures – from increasing staffing shortages to balancing patient needs across in-person and virtual settings and managing pent-up patient demand. Rather than navigating through fragmented digital solutions that feed care providers disparate data, more and more clinicians now rely on connected technology to access the care context, i.e. the right patient data translated into reliable actionable insights at the right point in their workflow.  To truly
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The Case for Incorporating Patient Perspectives into Clinical Decision Support

by Greg Samios, President & CEO of Clinical Effectiveness, Wolters Kluwer, Health 10/17/2022 Leave a Comment

The Case for Incorporating Patient Perspectives into Clinical Decision Support

A recent report from the Leapfrog Group found that patient experience scores at hospitals declined during the pandemic. This should be no surprise. Hospitals faced an incredible crucible during COVID-19, with many still experiencing high levels of stress in their systems. In addition to increasing demands on caregivers, the pandemic created a fundamental change in how patients are treated. The drive to telehealth was rapidly accelerated,  transforming traditional in-person interactions between
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Mitigating Healthcare Cyber Risk Through Vendor Management

by Daniel Rosenberg and Nathalie Feria, Managers at Kaufman Rossin’s Risk Advisory Services 10/17/2022 Leave a Comment

Look to these best practices to enhance your organization’s vendor risk management program Vendor partnerships are critically important in today’s business world, especially as the pandemic accelerated many organizations’ digital transformation and the shift to remote operations, cloud adoption, and virtual services, such as those through telehealth, medical apps, and other healthcare technology and communication platforms continues to expand. This increased reliance on third parties also
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Beyond DocuSign: How to Upgrade Specialty Drug Patients to a First-Class Experience

by Our Thought Leaders 10/14/2022 Leave a Comment

Beyond DocuSign: How to upgrade specialty drug patients to a first-class experience

Imagine booking a luxury international vacation. A dedicated concierge arranges your hotels, your travel arrangements, and your daily itinerary. You barely lift a finger. From the outset, however, you realize something unusual. You have been booked on a discount airline with seats in the back of the coach section. You must wait at the airport to be picked up by a cramped, dilapidated taxi. Your “luxury” hotel is actually a two-star property in a bad part of town. Why pay for a luxury concierge
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