The patient is at the center of the healthcare experience, and rightfully so. However, a strong case can be made to place the physician at the center. After all, it’s the physician who diagnoses and treats the patient.
Insurance companies and third-party administrators (TPAs) also have critical roles to play in the care experience, bringing together networks of physicians, specialists, surgery centers, hospitals, ambulatory care centers, and more to create a comprehensive care experience for
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The New “Front Door” to Healthcare Can Only Open Fully with True Interoperability
Some people think of retail pharmacists as standing behind the counter bottling pills, answering insurance questions, or discussing side effects with a customer.
But the COVID pandemic fundamentally changed the role of the neighborhood pharmacist, from primarily dispensing medication to increasingly being the source of urgent and primary care for patients. With the successful administration of more than 300 million COVID vaccinations, an ongoing doctor shortage, and
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Develop, Partner, Acquire or Avoid – Where’s Investment for Digital Pathology Headed in 2023?
News of Fujifilm’s recent acquisition of software provider Inspirata’s digital pathology assets was met with much interest last month, following on from robust industry debate at Global Engage’s Digital Pathology and AI Congress: Europe a few weeks prior. Their discussions centered around the progress of the market and its inevitable future developments.
Whilst our in-depth analysis of the implications of Fujifilm’s specific deal will be released soon as a part of our Premium Insights
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2023’s Biggest Pharma Cybersecurity Threats to Watch
Due to the recent growth of the pharmaceutical industry, the value of highly-sensitive data stored in pharmaceutical systems and the degree of the potential damage that cyberattacks on the industry can cause, it is safe to say that pharma could be one of the most targeted industries by cybercriminals in 2023. Ransomware, phishing attacks, business applications and third-party vendors will be some of the biggest threats to this key vertical as we approach the new year.
RansomwareThe threat of
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Why Prioritizing Patient Experience Is Essential for Small Healthcare Practices
Rising inflation and a looming recession are causing small healthcare practices to tighten their belts and eliminate unnecessary costs. Still, too many healthcare leaders are divesting where it may end up hurting them in the long run: digital solutions.
Digitization and automation can be a lifeline for healthcare practices. Staffing shortages and tedious and time-consuming tasks plague small healthcare businesses, and customers are turning to more modern and accessible practices for
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5 Must-Have Features for AI Platforms in RCM
A healthy, stable revenue cycle is crucial to every healthcare organization’s success. However, managing the revenue cycle takes experienced coders, complete documentation, and timely resolution of denials.
Administrative processes account for about 30% of U.S. healthcare costs, which means that all areas of a patient encounter, from check-in to billing and claims, are potential targets to obtain greater efficiency.
In the past 20 years or so, computer-assisted coding (CAC) has become
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Enhancing Physical Therapy With Artificial Intelligence
In 2014, Stephen Hawking cautioned that “the development of full artificial intelligence could spell the end of the human race….It would take off on its own and re-design itself at an ever-increasing rate..”
Artificial intelligence (AI) has advanced rapidly in recent years, with its impressive power and capacity to change so many areas of human life. It continues to become more embedded in the lives of average consumers. While AI might not yet be the end of humanity as we know it, we’re
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Why Proactive Patient Engagement Is The Pathway to Better Care Outcomes in 2023
When it comes to consumer engagement, other industries have had a significant head start. For years, retailers, banks, and other customer-centric organizations have been working hard on curating digital experiences that simplify, personalize, and secure interactions and transactions with their consumer base.
Accessing your savings account through an app is now the standard for millions of people. It’s second nature to use the chat feature on a clothing retailer’s website to get information
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How Chatbots Can Be the Next Best Thing in Healthcare
Today’s healthcare facilities are facing critical staffing problems. Over 19% of U.S. hospitals are experiencing staffing shortages, according to government data posted earlier this year. Caused primarily by the COVID-19 pandemic, nurses and doctors have left hospitals and healthcare clinics because of the dangerous, high-stress conditions. More recently, the U.S. saw rulings and changes that could affect an individual’s access to healthcare – driving more questions and concerns from patients
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5 Things Every Smart Operating Room Should Prioritize – Surgery
The healthcare industry is in the middle of deep digital transformation across every aspect of the patient journey. Technology has always been important in healthcare, but COVID-19 has accelerated advancements, improving the way care is delivered. The pandemic also increased patient interest in being more involved in their healthcare decisions. And when patients are more involved, they are typically more satisfied with their experience and have better health outcomes. From remote patient
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