What You Should Know:
- Talkdesk, a global leader in AI-powered customer experience (CX) solutions, announced the launch of Talkdesk AI Agents for Healthcare, an innovative solution designed to automate routine patient interactions and personalize the healthcare experience.
- This new offering, unveiled at HIMSS 2025, leverages agentic AI to empower healthcare organizations to improve efficiency, enhance patient satisfaction, and deliver better care.
Agentic AI:
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ModMed Secures Growth Investment from Clearlake Capital
What You Should Know:
- ModMed, a provider of specialty-specific healthcare SaaS technology, today announced a significant growth investment from Clearlake Capital Group, L.P.
- The investment will support ModMed's continued innovation and expansion of its AI-powered solutions, empowering medical practices to enhance efficiency, improve patient experiences, and achieve sustainable growth.
AI-Powered Solutions for Medical Practices
ModMed offers a comprehensive suite of
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The Future of Patient Experience: How Healthcare Providers Can Lead in 2025
Patient experience (PX) in healthcare is a crucial factor in engagement, compliance, and operational efficiency. But as digital interactions increasingly shape how patients access and navigate care, healthcare providers are rethinking their strategies. No longer is it enough to simply digitize services; the challenge now is to orchestrate digital touchpoints that minimize patient friction while ensuring regulatory adherence under evolving Health and Human Services (HHS) and Office for Civil
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Glooko Integrates with Epic Showroom to Streamline Diabetes Management
What You Should Know:
- Glooko, a digital health company specializing in diabetes management announced the availability of its Patient Portal for Professionals in the Epic Showroom.
- The integration allows healthcare providers to seamlessly connect Glooko's platform with Epic's EHR system, providing clinicians with real-time access to comprehensive patient data and streamlining diabetes care.
Seamless Integration with Epic
By leveraging Epic's SMART on FHIR technology,
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Bias Capital Cancels $25M Investment in Parker Health Amid Fraud Concerns
What You Should Know:
- Bias Capital, an angel syndicate, today announced the cancellation of its $25M Series A investment in healthcare technology company Parker Health.
- This decision follows alarming findings during the due diligence process, which raised serious concerns about potential fraudulent activities, including misleading financial disclosures and operational irregularities.
Due Diligence Uncovers Potential Financial Misconduct and Operational Irregularities
Parker
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Connexall Appoints Sandy Saggar as Chief Executive Officer
What You Should Know:
- Connexall, a provider of clinical communication and collaboration solutions, today announced the appointment of Sandy Saggar as its new Chief Executive Officer.
- Saggar, who previously served as interim CEO, brings extensive experience in healthcare IT and a deep understanding of the challenges faced by healthcare providers.
Saggar Bio/Background
Saggar joined Connexall in 2020 as Senior Vice President of Innovation and Analytics, after serving as
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Philips Expands Cloud-Based Radiology Informatics to Europe, Explores Generative AI
What You Should Know:
- Philips, a global leader in health technology expands its cloud-based radiology informatics solutions to Europe.
- The expansion follows the successful migration of over 150 sites in North and Latin America to HealthSuite Imaging on Amazon Web Services (AWS). Philips is also exploring the use of generative AI to further enhance its radiology reporting capabilities.
HealthSuite Imaging on AWS to Enhance Efficiency, Collaboration, and Patient
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First Choice Neurology to Deploy healow Genie’s AI Contact Center
What You Should Know:
- First Choice Neurology, the largest neurology center in Florida, has partnered with eClinicalWorks® to implement healow® Genie, an AI-powered contact center solution.
- The strategic move aims to enhance patient engagement and streamline operations by providing 24/7 access to vital health information and automating routine tasks.
AI-Powered Contact Center Solution to Improve Access to Care
healow Genie is the first EHR-agnostic, AI-powered
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Ubie and Nucleus Genomics Partner to Improve Access to Genetic Screening
What You Should Know:
- Ubie, a global healthcare AI platform, and Nucleus Genomics, a next-generation genetic testing and analysis company, today announced the successful outcomes of their partnership aimed at improving access to genetic screening and early disease detection.
- The collaboration leverages Ubie's AI-powered Symptom Checker and Nucleus Genomics' sophisticated genetic testing capabilities to identify individuals who may have undiagnosed genetic conditions and
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Google’s Pixel Watch 3 Receives FDA Clearance for Loss of Pulse Detection Feature
What You Should Know:
- Google today announced a major advancement in wearable technology with the FDA clearance of its Loss of Pulse Detection feature for the Pixel Watch 3.
- The feature can detect when a user experiences a loss of pulse, a potentially life-threatening event such as cardiac arrest, and automatically contact emergency services if the user is unresponsive.
- Now, with FDA clearance, Google will begin rolling out Loss of Pulse Detection in the United States
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