What You Should Know:
– Eleos Health, a behavioral health tech company and Ontrak Health (NASDAQ: OTRK), a healthcare company are teaming up to integrate their respective AI platforms to support behavioral health care for Ontrak’s members.
– Ontrak specializes in serving the most vulnerable members of the behavioral health population who would otherwise fall through the cracks of the healthcare system. Eleos integration equips Ontrak’s behavioral health providers with greater insights into treatment sessions and reduces the administrative burden
AI Integration Details
Ontrak’s care delivery system, enhanced by its AI-supported intervention platform, identifies, engages, and provides treatment for the most vulnerable members of the behavioral health population to achieve improved and sustained clinical outcomes. Eleos Health is a behavioral health application for voice AI, operating ambiently in the background of mental health clinician-patient conversations.
Eleos groundbreaking voice-to-insights AI technology will be integrated into the work of Ontrak’s evidence-based care model and its growing nationwide care teams, including mental health providers. Eleos, which is operable in both in-person and virtual care settings, works by autonomously digitizing behavioral health sessions to produce clinical insights and generate post-session documentation including progress notes.
Eleos provides data on key session themes, member concerns, and potential care gaps. Areas of insight created by Eleos include how interventions, like Cognitive Behavioral Therapy (CBT) for example, are used, whether the provider is using evidence-based practices and key session themes. Additionally, Eleos reduces the time it takes clinicians to complete documentation by up to 40 percent by automatically generating the baseline for required clinical notes and enabling treatment teams to put more focus on member care.
“We are partnering with best-in-class technology providers to enhance programs for our members and reduce the care and treatment teams’ administrative burdens. Integrating Eleos’ CareOps Automation solution provides greater visibility into treatment effectiveness and is key to our program measurement and personalized clinical model,” said Arik Hill, Ontrak’s Chief Information Officer. “Eleos is purpose-built for use in behavioral health and by integrating this innovative solution into Ontrak’s technology infrastructure we are gaining a clear line of sight into patient needs, progress and outcomes.”