What You Should Know:
Ciox Data Utilities Suite Overview
Ciox Data Utilities is a suite of solutions designed to add value to digital clinical chart retrievals. The clinical data supplementation suite is offered either stand-alone or as a bundle with Ciox Digital Direct, the leading solution for automated EMR chart extraction. Ciox Data Utilities comprises multiple offerings including Social Determinant Insights along with previously announced Structured Data Delivery & Data Harmonization. While Structured Data Delivery and Data Harmonization provide clinical chart level data in normalized and aggregated formats for easy ingestion into enterprise applications, Social Determinant Insights goes beyond the chart and augments member profiles with their individual socioeconomic conditions.
Ciox Social Determinant Insights
Ciox Social Determinant Insightsappends health plan member’s data, with over 400 socioeconomic attributes ranging from financial security to transportation availability and demographic information including phone number, address, email address, and a deceased indicator. It also offers three Risk Scores for 1) Medication Adherence Risk 2) Total Utilization Risk Score, and 3) Member Engagement Risk Score. The output results in a breadth and depth of socioeconomic risk stratification that enables health plans to understand how and where to direct their health services resources to achieve better member health. By clearly identifying high, medium and low-risk populations, plans can proactively target specific groups most likely to benefit from timely interventions and move them toward lower risk thus preventing adverse health outcomes and reducing plan utilization. In addition, Social Determinant Insights augments health plan member contact information with the accurate phone, email, and address data to improve member engagement success rates.
Access New Member Enrollment
Health plans can use Ciox Social Determinants Insights to assess new member enrollment and understand potential risks related to medication adherence, care motivation and more. Ciox Social Determinant Insights provides APIs that can be plugged into member registration workflows and touchpoints to access their socioeconomic data in near real-time. This enables timely outreach from the plan to address these risks even before receiving claims data for the member at which point interventions may be less effective retroactively.
“In today’s digital environment, it is critical that every health care decision is powered by data. However, much of the information necessary is siloed and not easily available to the provider or the health plan,” said Andy Kumar, VP of Product at Ciox Health. “Ciox Data Utilities unlocks clinical data from charts, and the new Social Determinants Insights funnels valuable non-clinical data into the mix, so health plans can ensure members are adequately cared for and their risk appropriately measured.”