What You Should Know:
– Whole-person virtual care provider Teladoc Health, today announced a first of its kind experience with Amazon Alexa with the launch of voice-activated general medical virtual care on supported Echo devices.
– Customers in the U.S. will now be able to connect with a Teladoc care provider 24/7 from supported Echo devices for general medical needs.
First of its Kind Alexa Experience Provides Hands-Free Access at Home to General Medical Care
To get started, customers can say, “Alexa, I want to talk to a doctor,” to their supported Echo device to get connected with the Teladoc call center. Customers will then get a call back on their Echo devices from a Teladoc doctor for virtual visits related to non-emergency health needs, such as experiencing symptoms of a cold, flu, or allergies. The cost per visit can be as low as $0 per visit with insurance or $75 without insurance. “We’re excited to work with Teladoc Health to offer our customers an easy, hands-free way to connect with a doctor,” said Debra Chrapaty, Vice President and Chief Operating Officer, Amazon Alexa. “Whether they’re taking care of their sick child in the middle of the night or wanting to ask a doctor about allergy symptoms in between meetings during the day, we hope this experience will help customers find the convenient help they want from the comfort of their own home.”