What You Should Know:
– Carenet Health – a provider of 24/7 healthcare engagement and on-demand telehealth solutions—announced today that they have acquired OpenMed, a digital innovator in closing care gaps, enabling access to care and supporting real-time collaboration between healthcare payers/risk-bearing entities (RBOs) and providers.
– The acquisition will add a state-of-the-art communications and scheduling platform and global software development engine to Carenet Health’s resources.
Programmatic Access to Care
Founded in 2015, OpenMed’s SaaS-based, programmatic access-to-care platform connects physicians, patients, health plans, labs and other healthcare entities via mobile apps, texts, email, interactive voice response and live/phone communications. More than 5 million providers are accessible via OpenMed—from medical and vision to dental and behavioral health providers. OpenMed’s platform enables appointment scheduling, reverse scheduling, directives and requisition services—closely connecting patients, services, providers and payers. OpenMed also offers an on-demand telehealth solution.
Post Acquisition Plans
Carenet President Mick Mazour said the acquisition increases the size of Carenet’s clinical and engagement teams, as well as its offshore presence. He also anticipates rapid growth in the numbers of healthcare consumers Carenet will be connecting with now—a number that already averaged 70,000 multichannel interactions per day. Once the acquisition, OpenMed will serve as a division within Carenet Health.
“From our conversations with millions of healthcare consumers, we know they are no longer satisfied with the status quo. They want the kind of highly personalized support, channel choice and tech-enabled access they receive in other areas of their lives,” Mazour said. “Carenet’s growth initiatives continue to be focused on optimizing every aspect of the healthcare service experience and helping our clients deliver exactly what consumers need, when they need it.”