What You Should Know:
– Connie Health, a Boston, MA-based tech-enabled consumer Medicare navigation platform helping Americans make more informed health and financial choices has raised $13M in Series A round funding led by Khosla Ventures and Pittango Healthtech.
Unlike employment-based health insurance, where people have two or three options, seniors face hundreds of Medicare choices which are delivered at the individual County level. Connie Health simplifies this with a solution that combines local agents and AI technology to help people select optimal healthcare plans, find the best doctors available to them, and navigate their plans’ benefits and the Medicare system.
How It Works
Connie Health transforms the current transactional and complicated brokerage system delivered by local insurance agents, online brokers, or consumers contacting insurance companies directly with an unbiased data-driven and relationship-based concierge service. It streamlines the cumbersome Medicare selection and decision-making process by helping people choose their optimal healthcare plans, find the best doctors available to them, navigate their plans’ benefits and the Medicare system.
The company has developed an AI-driven technology platform that is paired with local Medicare experts for personalized human interactions to help simplify the decision-making process for older Americans. Connie Health puts education first to ensure individuals make informed decisions and choose the optimal plan for their needs. The company’s local agents are available to answer their questions and guide them through the process to come to the best outcome for their lifestyle and health and will often advise people to stay on the current plan if it’s right for their needs.
Already in operation in Arizona, the company announced it is expanding its operations to Texas. Consumers have the choice to enroll in the way that fits their needs and comfort level: either online, by phone with a local agent, or by having an agent visit their home. Once enrolled in a plan, Connie Health users have access to their local Medicare advisor. Their advisor can help find doctors and specialists, explain their plan’s benefits, and provides the type of white-glove service that hasn’t been seen in Medicare. Unbiased advice is assured as agents receive the same commission regardless of the insurance company or plan selected.