What You Should Know:
– 94 percent of clinicians believe speech recognition and virtual assistant technology will improve the ability to document care. Meeting the needs of clinicians everywhere, athenaOne Dictation users can now take advantage of fully integrated, voice-driven capabilities that help reduce documentation time and burden, and ultimately improve both the provider and patient experiences.
– The collaboration between Nuance and athenahealth is driven by advances in speech technology and the demonstrated ability to transform clinical documentation and improve productivity through an intuitive voice-driven workflow.
A network-enabled, SaaS-based platform, athenaOne generates insights from across 110 specialties and provides an integrated suite of technology to help healthcare organizations improve clinical, revenue cycle, and patient engagement workflows. The platform is an adaptable EHR, practice management, and patient engagement solution paired with world-class services that eliminate most back-office administrative work. It also serves as a broader end-to-end solution by combining other capabilities, including telehealth, data-driven reporting, an application marketplace, and a user group community.
athenahealth and mutual Nuance customers can start deploying athenaOne Dictation Powered by Nuance immediately. Voice assistant capabilities are currently in beta and will become generally available later in 2021.
Patients want to be fully engaged in their health and care. When we reduce documentation burden with conversational AI technology, clinicians can give more time, empathy, context, and personalized care to their patients,” said Peter Durlach, chief strategy officer at Nuance Communications. “Together with athenahealth, we are helping clinicians navigate their EHR by voice, and document patient encounters easily and consistently across mobile and desktop devices – keeping patients front and center – to improve their experiences, outcomes and lives.”