• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to secondary sidebar
  • Skip to footer

  • Opinion
  • Health IT
    • Behavioral Health
    • Care Coordination
    • EMR/EHR
    • Interoperability
    • Patient Engagement
    • Population Health Management
    • Revenue Cycle Management
    • Social Determinants of Health
  • Digital Health
    • AI
    • Blockchain
    • Precision Medicine
    • Telehealth
    • Wearables
  • Startups
  • M&A
  • Value-based Care
    • Accountable Care (ACOs)
    • Medicare Advantage
  • Life Sciences
  • Research

Clearwave Acquires Digital Patient Access Solutions Odoro

by Jasmine Pennic 10/13/2020 Leave a Comment

  • LinkedIn
  • Twitter
  • Facebook
  • Email
  • Print
Clearwave Acquires Digital Patient Access Solutions Odoro

What You Should Know:

– Clearwave acquires Odoro, a provider of digital patient-access solutions that makes the scheduling process easier and more efficient for both healthcare providers and patients.

– Clearwave, a pioneer in digital check-in is poised to deliver the industry’s most comprehensive patient-engagement platform with the addition of Odoro’s rich, multi-channel scheduling capabilities.


Clearwave, a healthcare industry leader in digital check-in and eligibility verification, announced today its acquisition of Odoro, a provider of digital patient-access solutions for healthcare providers, physician practices, and healthcare systems.  By combining Odoro’s extensive patient-scheduling functionality with its award-winning digital check-in technology, Clearwave will deliver a comprehensive patient-engagement platform that transforms the patient experience, while also improving cash flow for providers.  

Since 2004, Clearwave has helped its customers improve the patient experience via a comprehensive technology solution that combines Clearwave’s patient self-check-in solutions and eligibility-verification engine to improve insurance verification workflows, increase revenue collections and improve data access.

Patient Access & Scheduling Solutions

Odoro’s digital patient-access platform makes the scheduling process easier and more efficient for both healthcare providers and patients. For patients, it offers very robust self-scheduling capabilities in the market today, enabling them to schedule appointments on their platform of choice (mobile, online, IVR or chat) without requiring a separate portal login. Odoro’s platform further enhances the patient experience with additional patient-access features including provider search, referral management, messaging, and appointment reminders.

SchedLogic Matching Algorithm

For healthcare providers, Odoro’s patented SchedLogic™ algorithm supports the scheduling of 90-100% of patient-appointment types, unlike competitive solutions that are only equipped to schedule 10-15% of appointments. It does this via an advanced logic tree that handles even the most complex scheduling needs. The Odoro solution is also highly configurable, allowing practices to implement logic unique to specific patient needs, provider expertise, insurance, and other individualized criteria. As a result, Odoro dramatically reduces the workload and training burden on schedulers and call centers by as much as 65%.

Robust Real-Time Eligibility

The integration will also give healthcare providers real-time eligibility verification offering patients unprecedented financial transparency at the point of scheduling. By automatically verifying primary, secondary and tertiary benefits during appointment scheduling, both the patient and the practice know upfront whether services will be covered and the resulting payment to be owed. This integration will offer a very robust real-time eligibility scheduling tool in the market, enabling practices to accelerate cash flow up to 65%. 

“Every touchpoint throughout the patient-engagement journey plays a critical role in shaping the patient’s experience and, ultimately, defining their outcome,” said Clearwave president and CEO, Mike Lamb. “This is why the continuous enhancement and expansion of our solution portfolio is a top priority for Clearwave. The acquisition and integration of Odoro gives us features and capabilities that expedite our ability to deliver the most extensive patient-engagement platform on the market – one that empowers our customers to personalize and elevate the patient experience and operate at peak efficiency.”

Financial details of the acquisition were not disclosed.

  • LinkedIn
  • Twitter
  • Facebook
  • Email
  • Print

Tagged With: digital patient engagement tools, Patient Access, Patient Experience, Physician Practices, Portal, Revenue Cycle Management

Tap Native

Get in-depth healthcare technology analysis and commentary delivered straight to your email weekly

Reader Interactions

Primary Sidebar

Subscribe to HIT Consultant

Latest insightful articles delivered straight to your inbox weekly.

Submit a Tip or Pitch

Featured Insights

2025 EMR Software Pricing Guide

2025 EMR Software Pricing Guide

Featured Interview

Kinetik CEO Sufian Chowdhury on Fighting NEMT Fraud & Waste

Most-Read

2019 MedTech Breakthrough Award Category Winners Announced

MedTech Breakthrough Announces 2025 MedTech Breakthrough Award Winners

WeightWatchers Files for Bankruptcy to Eliminate $1.15B in Debt

WeightWatchers Files for Bankruptcy to Eliminate $1.15B in Debt

KLAS: Epic Dominates 2024 EHR Market Share Amid Focus on Vendor Partnership; Oracle Health Sees Losses Despite Tech Advances

KLAS: Epic Dominates 2024 EHR Market Share Amid Focus on Vendor Partnership; Oracle Health Sees Losses Despite Tech Advances

'Cranky Index' Reveals EHR Alert Frustration Peaks Midweek, Highest Among Admin Staff

‘Cranky Index’ Reveals EHR Alert Frustration Peaks Midweek, Highest Among Admin Staff

Madison Dearborn Partners to Acquire Significant Stake in NextGen Healthcare

Madison Dearborn Partners to Acquire Significant Stake in NextGen Healthcare

Wandercraft Begins Clinical Trials for Physical AI-Powered Personal Exoskeleton

Wandercraft Begins Clinical Trials for Physical AI-Powered Personal Exoskeleton

Chipiron Secures $17M to Transform MRI Access with Portable Scanner

Chipiron Secures $17M to Transform MRI Access with Portable Scanner

Abbott to Integrate FreeStyle Libre Glucose Data with Epic EHR

Abbott to Integrate FreeStyle Libre Glucose Data with Epic EHR

5 Ways New Trump Administration Tariffs Are Impacting U.S. Healthcare Now

5 Ways Trump Administration Tariffs Are Impacting U.S. Healthcare Now

iCAD, GE HealthCare Integrate to Advance Breast Cancer Detection with AI

RadNet to Acquire iCAD for $103M in All-Stock Transaction

Secondary Sidebar

Footer

Company

  • About Us
  • Advertise with Us
  • Reprints and Permissions
  • Submit An Op-Ed
  • Contact
  • Subscribe

Editorial Coverage

  • Opinion
  • Health IT
    • Care Coordination
    • EMR/EHR
    • Interoperability
    • Population Health Management
    • Revenue Cycle Management
  • Digital Health
    • Artificial Intelligence
    • Blockchain Tech
    • Precision Medicine
    • Telehealth
    • Wearables
  • Startups
  • Value-Based Care
    • Accountable Care
    • Medicare Advantage

Connect

Subscribe to HIT Consultant Media

Latest insightful articles delivered straight to your inbox weekly

Copyright © 2025. HIT Consultant Media. All Rights Reserved. Privacy Policy |