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Change Healthcare Launches SmartPay Integration with Epic MyChart to Improve Patient Payments

by Fred Pennic 07/23/2020 Leave a Comment

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What You Should Know:

– Change Healthcare’s SmartPay integration with Epic MyChart helps facilitate patient payments both pre- and post-service, and connectivity with Hyperspace® creates a “one-stop shop” experience that lets providers’ staff stay within Epic to process point-of-service payments.

– Change Healthcare’s SmartPay Payment Integration for MyChart and encrypted device integration is available in the Epic App Orchard.

Change Healthcare announced the launch of its SmartPay Payment Integration solution integrated with Epic MyChart and encrypted device integration within Hyperspace. This latest integration with Epic’s EHR technology allows providers to offer their patients a wide range of payment options––letting them easily pay their healthcare bills how and when they want, with Change Healthcare providing phone and mail-in payment channels to give providers a multi-channel payment solution.

Epic Integration Benefits for Providers and Patients

Using SmartPay Payment Integration, provider users won’t have to leave their workflow in order to collect patient payments. Providers also can take advantage of features including phone pay, consumer lockbox, patient statements created with design thinking to boost patient engagement.

With SmartPay™ Payment Integration, patients can make payments online from within the MyChart® clinical patient portal. Multiple payment options are offered to accommodate patient needs and preferences, including using debit, credit, HSA, and FSA cards, as well as setting up payment plans.

Availability

Change Healthcare’s SmartPay Payment Integration for MyChart and encrypted device integration is available in the Epic App Orchard.

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Tagged With: Change Healthcare, Epic App Orchard, patient engagement, Patient Portal, Portal

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