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Mayo Clinic to Automate Patient Triage in ED to Reduce Physician Burden, Optimize Emergency Room Visits

by Fred Pennic 07/02/2020 Leave a Comment

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Mayo Clinic to Automate Predictive Patient Triage in ED to Reduce Physician Burden, Optimize Emergency Room Visits

What You Should Know:

– Mayo Clinic has inked a partnership Diagnostic Robotics to automate their patient triage system – allowing Mayo Clinic to make quicker, smarter decisions for patients when limited medical resources are available.

– The new AI-driven platform will supplement the physician decision-making process in real-time by assisting with the clinical intake of patients – analyzing a simple questionnaire filled out by patients and rapidly determining their symptoms, test results, and medical history.


In an effort to ease the strain on critical care resources and healthcare staff during this pandemic, Mayo Clinic has just partnered with Diagnostic Robotics to automate their patient triage system – allowing Mayo Clinic to make quicker, smarter decisions for patients when limited medical resources are available.

Medical-Grade AI Triage and Clinical-Predictions Platform

The automated predictive patient triage system uses artificial intelligence and a simple, intuitive questionnaire to perform clinical intake of patients visiting emergency rooms, urgent care clinics, and even patients from home. The clinical staff can review the self-reported condition, suggested differential diagnoses, and a hospitalization risk score for the patient in order to supplement the physician decision making process in real-time. Diagnostic Robotics’ triage platform has been trained on millions of EHR data, and billions of data points from the US and Israel.

Reduce Physician Burden, Optimize Emergency Room Visits

The platform, supported by Mayo Clinic’s emergency medicine department will help reduce physician burden and optimize emergency room visits for patients and for the entire medical team.  By using predictive analytics, Mayo Clinic’s new AI system will help navigate patients to the most appropriate site of care, potentially reducing costs by as much as 47%.

“Our mission at Diagnostic Robotics is to improve patients’ experience and support healthcare providers by creating seamless, data-driven interactions that reduce administrative burdens and curb the costs of care,” said Yonatan Amir, co-founder and CEO of Diagnostic Robotics. “ The Mayo Clinic and Diagnostic Robotics have entered into agreements for co-development. We are excited to collaborate with Mayo Clinic and implement our triage platform, this collaboration reflects the synergy between our technological vision and Mayo Clinic’s cutting-edge medical expertise.”

Diagnostic Robotics has recently adapted its technology to develop a separate COVID-19 risk assessment and monitoring tool, partnering with the Rhode Island Department of Health to roll out the platform to all Rhode Island’s residents, as well as an establishing a partnership with Salesforce and Deloitte to make the platform available to governments and healthcare systems globally. 

Diagnostic Robotics Background

Diagnostic Robotics has brought together leading artificial intelligence researchers to create a powerful AI solution trained on data from more than 27 million patient visits and currently in use at more than 75% of HMOs in Israel. Anchored in Tel Aviv and New York City, the company’s 90+ doctors, AI experts, and software engineers are collaborating with a growing number of payer and provider partners in the United States and around the world to deliver actionable insights to the point of care.

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Tagged With: AI, Artificial Intelligence, Mayo Clinic, Partners, point of care, Predictive Analytics, risk, Salesforce, urgent care

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