– Amazon launches Amazon Care, a pilot virtual primary care clinic in Seattle for its Amazon employees and in-person healthcare services from Oasis Medical. Oasis Medical.
– Amazon Care offers employees access to video care, care chat, mobile care, and a care courier available Monday to Friday, 8 am to 9 pm, and Saturday and Sunday, 8 am to 6 pm.
– Eligible Amazon employees and their families can request to enroll at any time during the year.
Today, Amazon announced the launch of Amazon Care, a new pilot virtual primary care clinic and in-person healthcare services for employees and their families in Seattle. To power Amazon Care, the company has partnered with Oasis Medical Group, P.C., a medical practice licensed in Washington state, to provide care through the Amazon Care app and in-person services. Oasis Medical’s clinicians are all trained in primary and urgent care.
Amazon Care: The Best of Both Virtual and In-Person Care
Amazon Care provides a mobile application that allows you to access virtual and in-person healthcare services from Oasis Medical. Oasis Medical provides the following services:
Video Care: Have an in-app video visit with a doctor, nurse practitioner, or registered nurse (“clinicians”) for advice, answers, diagnoses, treatment, or referrals
Care Chat: In-app text chat connects you to a clinician in moments for health advice and answers
Mobile Care: Your Video Care provider may recommend an in-person assessment or treatment by a registered nurse (a “Mobile Care nurse”). With your approval, the provider will send a Mobile Care nurse to your home, a designated room on the Amazon campus, or any other location in our service area that you request. The Mobile Care nurse may collect lab samples, perform some onsite testing (such as strep tests), administer common vaccines, or perform physical examinations.
Care Courier: During a Video Care visit, you may be prescribed medications consistent with our current scope of services. Many prescriptions can be delivered to you within two hours. Others can be sent to your preferred pharmacy for pick up.
Amazon Care Eligibility
Interested Amazon employees and their families can request to enroll in the pilot program at any time during the year based on meeting all of the following requirements:
– Amazon employee age 18+ (or spouse/partner/other dependents of one).
– Currently enrolled in an Amazon health insurance plan.
– Currently, live and work within Amazon Care current service locations.
Why It Matters
“We’re currently piloting a healthcare benefit designed to help Amazon employees get fast access to healthcare without an appointment, at the convenience of their schedules, at their preferred location (home, office, or virtual). Amazon Care eliminates travel and wait time, connecting employees and their family members to a physician or nurse practitioner through live chat or video, with the option for in-person follow up services from a registered nurse ranging from immunizations to instant strep throat detection,” said a company spokesman in a statement provided to CNBC reporter Christina Farr.
Amazon Care’s hours of operation are Monday to Friday, from 8 am to 9 pm, and Saturday and Sunday, from 8 am to 6 pm.