• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to secondary sidebar
  • Skip to footer

  • Opinion
  • Health IT
    • Behavioral Health
    • Care Coordination
    • EMR/EHR
    • Interoperability
    • Patient Engagement
    • Population Health Management
    • Revenue Cycle Management
    • Social Determinants of Health
  • Digital Health
    • AI
    • Blockchain
    • Precision Medicine
    • Telehealth
    • Wearables
  • Life Sciences
  • Investments
  • M&A
  • Value-based Care
    • Accountable Care (ACOs)
    • Medicare Advantage

Mon Health Taps PatientMatters to Improve Patient Financial Experience

by Jasmine Pennic 02/20/2019 Leave a Comment

  • LinkedIn
  • Twitter
  • Facebook
  • Email
  • Print

Mon Health Taps PatientMatters to Improve Patient Financial Experience

PatientMatters, a company focused on improving patients’ financial experience while ensuring greater reimbursement for hospitals, today announced that leading PA and WV-based health system, Mon Health, has chosen the company to create a pre-access service system. Specifically, Mon Health will leverage PatientMatters’ new IntelliPass Phase I Advisory Program to improve the patient financial experience and overall collections process.

This will enable Mon Health to integrate data and workflows across departments to provide a fast, efficient and consistent patient registration experience with reliable, personalized financial services. This not only benefits patient satisfaction but provider operations and revenue performance as well.

The IntelliPass Advisory Phase I Program includes:

–       Assessment – Focusing on scheduling, reminders, E&B checks, estimation and workforce allocation

–       Workflow Redesign – Including centralization of team structure, process workflow and related functions

–       Implementation and Go-Live – With full documentation, training, testing and on-going process optimization

The program implementation will leverage and complement Mon Health’s existing Cerner EHR and Experian RCM solutions as part of the project. The agreement includes an option to engage PatientMatters’ IntelliGuide® Advocacy services as part of the final implementation.

“While we have already invested in world-class staffing and technology, PatientMatters brings a very specific expertise that closely aligns with our vision for breaking down silos and making our process 100 percent patient focused,” said Candi Powers, Chief Revenue Cycle Officer at Mon Health. “The PatientMatters Pre-Access Service Center model will put us ahead of the curve on patient experience and revenue performance. Most importantly, we see this work as a critical step in our ongoing effort to ensure that the highest quality care is affordable and accessible for the communities we serve.”

  • LinkedIn
  • Twitter
  • Facebook
  • Email
  • Print

Tagged With: Patient Financial Experience, PatientMatters, Provider Reimbursement, Revenue Cycle Management

Tap Native

Get in-depth healthcare technology analysis and commentary delivered straight to your email weekly

Reader Interactions

Primary Sidebar

Subscribe to HIT Consultant

Latest insightful articles delivered straight to your inbox weekly.

Submit a Tip or Pitch

HLTH 2025 Coverage

HLTH 2025 Day 1 Summary & Insights: AMA Launches AI Governance Center, Google Cloud, Microsoft, ChatGPT for Medicine

Featured Interview

ConcertAI VP Shares View on AI Hallucinations and the Fabricated Data Crisis in Scientific Publishing

Most-Read

Cleveland Clinic and Khosla Ventures Form Strategic Alliance to Accelerate Healthcare Innovation

Cleveland Clinic and Khosla Ventures Form Strategic Alliance to Accelerate Healthcare Innovation

Northwell Health Selects to Deploy Abridge’s Ambient AI Across 28 Hospitals

Northwell Health to Deploy Abridge’s Ambient AI Across 28 Hospitals

Omada Health Launches "Nutritional Intelligence" with AI Agent OmadaSpark

Omada Health Launches AI-Powered Meal Map to Transform Nutrition for Cardiometabolic Patients

From Overwhelmed to Optimized: How AI Agents Address Staffing Challenges and Burnout in Healthcare

From Overwhelmed to Optimized: How AI Agents Address Staffing Challenges and Burnout in Healthcare

Qualtrics Acquires Press Ganey Forsta for $6.75B to Create the Most Comprehensive AI Experience Platform

Qualtrics Acquires Press Ganey Forsta for $6.75B to Create the Most Comprehensive AI Experience Platform

Pfizer and Trump Administration Announce Landmark Agreement to Lower Drug Costs

Pfizer and Trump Administration Announce Landmark Agreement to Lower Drug Costs

KLAS Report: Epic's Native Ambient Speech Tool Reshapes Customer AI Strategies

KLAS Report: Epic’s Native Ambient Speech Tool Reshapes Customer AI Strategies

Epic Unveils MyChart Central and New APIs to Advance Interoperability at Open@Epic

Epic Outlines Roadmap for Next-Generation Data Sharing at Open@Epic

Epic Launches Comet: A New AI Platform to Predict Patient Health Journeys

Epic Launches Comet: A New AI Platform to Predict Patient Health Journeys

RevSpring to Acquire Kyruus Health, Creating a Unified Patient Experience

RevSpring to Acquire Kyruus Health, Creating a Unified Patient Experience

Secondary Sidebar

Footer

Company

  • About Us
  • Advertise with Us
  • Reprints and Permissions
  • Op-Ed Submission Guidelines
  • Contact
  • Subscribe

Editorial Coverage

  • Opinion
  • Health IT
    • Care Coordination
    • EMR/EHR
    • Interoperability
    • Population Health Management
    • Revenue Cycle Management
  • Digital Health
    • Artificial Intelligence
    • Blockchain Tech
    • Precision Medicine
    • Telehealth
    • Wearables
  • Startups
  • Value-Based Care
    • Accountable Care
    • Medicare Advantage

Connect

Subscribe to HIT Consultant Media

Latest insightful articles delivered straight to your inbox weekly

Copyright © 2025. HIT Consultant Media. All Rights Reserved. Privacy Policy |