Navicure, a provider of integrated cloud-based medical claims management, patient payment and healthcare data analytics solutions has announced the integration of Navicure Payments with Epic solutions. The Epic integration will allow Epic users to use Navicure’s automated patient payment solution through their existing Epic system, including MyChart, providing access to a full range of patient payment options on one, consolidated platform.
Key features of the Navicure Payments’ Epic integration include:
– Process patient payment through Epic. Navicure Payments integration allows users to process payments, including cash, check, credit or debit card, HSA, FSA and payment plans, directly within their Epic system, such as MyChart, the Epic Welcome Kiosk and Epic Resolute, including collecting time-of-service payments within Epic for either co-pay or an outstanding balance.
– Automate patient payment and billing tasks. Integration functionality includes automated posting of patient payment to the correct patient account within Epic. Users also benefit from the ability to automate other billing tasks, such as payment plans and processes.
– Consolidate vendors and streamline processes. Epic integration provides users with a single platform with which to capture and manage all sources of revenue in their healthcare organization, while reducing manual or redundant processes such as dual entry of patient demographic information.
Infirmary Medical Clinics, a multi-location practice based in Mobile, Alabama is the first to use Navicure Payments with Epic integration. Tony Palazzo, vice president of finance at Infirmary Medical Clinics, said about the integration, “Our team needed a payments solution that integrated with Epic to help us increase patient collections through improved pre-service cost estimation and time-of-service credit card on file (CCOF) processes. We also wanted to reduce the amount of paper statements sent to patients and post payments automatically to improve front-office staff and the billing team’s workflow. Navicure Payments seamlessly integrates with our existing platforms, allowing our teams to streamline work and provide patients more billing options than ever before.”