After launching the “tech surge” for HealthCare.Gov lead by Jeff Zients this week, the HHS has released an infographic that illustrates their plans on how they will improve the poorly designed HealthCare.Gov site.
In the announcement, Kathleen Sebelius, Secretary of Health and Human Services stated: “over the last few days, we’ve shared updates with you on our tech surge and the steps we’re taking to ensure that HealthCare.gov gets better. Starting tomorrow and moving forward, we will also provide updates through regular blogs and CMS press telebriefings. We know how critical affordable health coverage is, and as I’ve committed, we won’t stop improving the site until every American who wants it gains access to these new options for care.”
The infographic shown below provides a snapshot of the current state of HealthCare.Gov—including technical issues they are addressing and solutions the “tech surge” team is putting into place to improve the consumer experience on HealthCare.gov.