What You Should Know:
- Cleveland Clinic, one of the top academic medical centers in the U.S., has significantly expanded its partnership with AKASA, a leader in healthcare AI, to deploy an advanced Clinical Documentation Integrity (CDI) solution across all of its U.S. locations.
- The enterprise deployment follows a successful pilot and the system-wide adoption of AKASA’s AI coding tool, solidifying Cleveland Clinic’s position as a pioneer in applying generative AI (GenAI) to
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Revenue Cycle Management | News, Analysis, Insights - HIT Consultant
AGS Health Unveils Agentic AI Solutions to Combat Rising Claim Denials and Margin Pressure
What You Should Know:
- AGS Health®, a strategic growth partner and leading provider of tech-enabled RCM solutions, today announced the introduction of a new suite of agentic digital workforce solutions.
- Powered by AI agents and intelligent automation, these solutions are designed to help healthcare providers navigate the unprecedented strain caused by rising claim denials, severe staffing shortages, and mounting financial pressures.
Market Pressures Driving Urgent Change
The
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Infinx Invests in Voxology AI: Voice-First Automation Transforms Patient Access and Revenue
What You Should Know:
- Infinx, a prominent provider of AI-powered solutions for patient access and revenue cycle management (RCM), announced a strategic investment in Voxology AI, a healthcare technology company specializing in conversational AI agents for the front office.
- The partnership integrates voice-first automation directly into Infinx’s contact center solutions, creating a unified platform that manages both patient-facing front-office workflows and back-office
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Why RCM Performance Hinges on Supporting and Empowering Your Workforce
We talk a lot about improving revenue cycle performance: better workflows, fewer denials, faster reimbursement. And most of the time, the default solution is a new technology, a better process, or another vendor.
As someone who’s spent my career in revenue cycle, and is passionate about building tech that addresses its unique challenges, I can tell you this:
Even the smartest systems won’t fix a workforce that’s disengaged, under-supported, or misaligned.
Great technology is
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Savista Acquires ONCO’s Cancer Registry Services to Establish New Industry Benchmark
What You Should Know:
- Savista, a healthcare revenue cycle management (RCM) services company, has announced the acquisition of the cancer registry services division of ONCO, a trusted provider of oncology data services and technology.
- The strategic acquisition allows Savista to offer healthcare organizations greater end-to-end support, combining its full suite of RCM solutions with enhanced cancer registry services.
Setting a New Standard for Registry Excellence
The
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Healthcare Leaders Prioritize AI and Payer Integration for Reimbursement Resilience
What You Should Know:
- A new survey conducted by Becker's Healthcare and Net Health reveals that healthcare leaders are making strategic technology investments to ensure financial resilience amid ongoing regulatory and reimbursement shifts.
- The survey, which polled 100 health system and hospital CFOs, finance VPs, and clinical technology leaders, highlights that leaders are concerned about payer integration challenges and view Artificial Intelligence (AI) as a key tool for
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CareCloud Acquires HFMA’s MAP App to Infuse AI into Hospital Benchmarking
What You Should Know:
- CareCloud, a leader in AI-driven healthcare technology solutions, has announced a definitive agreement to acquire MAP App, an industry-leading hospital benchmarking tool created by the Healthcare Financial Management Association (HFMA).
- The acquisition, which is scheduled to close on October 1, 2025, is supported by a long-term joint marketing agreement that will enable the expansion of MAP App’s capabilities, particularly through the introduction of
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The State of Claims 2025: Why AI Adoption is Lagging in Healthcare Revenue Cycle Management
What You Should Know:
- According to the Experian Health 2025 State of Claims survey, healthcare providers are grappling with a persistent cycle of rising claim denials, data errors, and staffing shortages. The survey was conducted among 250 healthcare professionals responsible for financial, billing, or claims management decisions.
- The survey found that 41% of providers now experience denial rates of 10% or higher, a problem that has grown annually since 2022. Despite widespread
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Inbox Health Secures $20M to Modernize Patient Billing with AI
What You Should Know:
- Inbox Health, a leader in patient billing and support technology, has announced that it has secured $20 million in growth equity funding and debt led by Ten Coves Capital with participation from existing investors.
- The latest round brings Inbox Health’s total funding to $55M capital. The funding will be used to accelerate the company's mission to modernize patient billing through intelligent automation.
AI-Powered Patient Billing
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KLAS Report: Ensemble and Guidehouse Lead in Revenue Cycle Outsourcing
What You Should Know:
- A new KLAS report, "End-to-End Revenue Cycle Outsourcing 2025," examines client satisfaction with firms that handle all or key components of patient access, HIM, and business office departments for hospital-based organizations.
- The report helps organizations identify the right firm for their needs by focusing on key revenue cycle outcomes, client satisfaction, and the impact of AI in the space. The research found that many healthcare organizations are
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