What You Should Know
The Trend: According to the new 2026 KLAS Research report, ambulatory organizations are increasingly favoring comprehensive suites (all-in-one EHR and Practice Management) over piecemeal "best-of-breed" stacks to reduce complexity and improve data flow.The Leaders: Epic and athenahealth have emerged as the clear market leaders, delivering the most consistent outcomes. Their customers report high satisfaction with the "cohesive package" that supports both clinical and
Read More
KLAS Report
2026 Best in KLAS Awards: The Full List of Software & Services Winners
What You Should Know
The Report: Today, KLAS Research released its 2026 Best in KLAS reports, and the message from the data is clear: The market rewards vendors that use technology to restore the human connection, not complicate it.The Dynasty: Epic has won "Overall Health System Suite" for the 16th consecutive year, winning 11 individual segments. athenahealth secured "Overall Independent Physician Practice Suite" for the third year in a row.The Services: Chartis (IT Services), Optimum
Read More
40% of Nurses Planning to Quit: How Streamlined EHR Workflows Can Save the Profession
What You Should Know:
A new report from the KLAS Arch Collaborative reveals that the overwhelming burden of documentation is a primary driver of nurse burnout, with 40% of nurses intending to leave the profession by 2029.
- The study also highlights that meaningful progress is possible: organizations that have implemented specific strategies to streamline charting—such as eliminating redundant fields and utilizing AI—have seen dramatic improvements in nurse
Read More
KLAS 2025 Report: Chartis and Impact Advisors Lead as Hospitals Seek IT Planning Expertise
What You Should Know:
- As healthcare IT environments grow increasingly complex, a new KLAS Decision Insights report reveals that health systems are turning to external firms primarily for high-level strategic planning and IT assessments.
- The study, based on 38 purchase decisions between 2023 and 2025, identifies Chartis, Impact Advisors, and Healthlink Advisors as the most frequently considered partners. Crucially, the data shows that expertise and cultural alignment are the
Read More
Clinician Turnover Crisis: KLAS Report Identifies Dissatisfied Leadership as the Top Predictor of Physician and Nurse Attrition
What You Should Know:
- A new report from the KLAS Arch Collaborative finds that dissatisfaction with organizational leadership is the primary non-personal reason at-risk clinicians plan to leave their jobs.
- The dissatisfaction is strongly correlated with a poor EHR experience , meaning IT investment is now a critical leadership strategy for reducing costly clinician turnover. Healthcare organizations face significant financial risk, as losing a physician can cost up to
Read More
EHR Interoperability 2025: KLAS Reports Usability Gaps Hinder Data Sharing Succes
What You Should Know:
- EHR interoperability holds immense potential to improve patient care decisions, enable innovation, and reduce administrative churn. However, a new report from KLAS Healthcare IT Insights reveals that despite advancements in data-sharing technology, interoperability is still far from achieving its desired state.
- The report emphasizes that true interoperability is a team effort requiring healthcare organizations, payer organizations, and vendors to work
Read More
HIT Professional Services Outlook 2025: CIOs Prioritize Investment in AI, Cybersecurity, and EHR Optimization
What You Should Know:
- The 2025 healthcare landscape is marked by significant uncertainty due to evolving reimbursement models and shifting federal policies. Margin pressures are intensifying across the industry. However, healthcare organizations are responding by intensifying, not cutting, investments in Health Information Technology (HIT) professional services.
- A survey of 105 CIOs by KLAS Research revealed that the vast majority plan to maintain or increase spending on
Read More
KLAS Report: Ensemble and Guidehouse Lead in Revenue Cycle Outsourcing
What You Should Know:
- A new KLAS report, "End-to-End Revenue Cycle Outsourcing 2025," examines client satisfaction with firms that handle all or key components of patient access, HIM, and business office departments for hospital-based organizations.
- The report helps organizations identify the right firm for their needs by focusing on key revenue cycle outcomes, client satisfaction, and the impact of AI in the space. The research found that many healthcare organizations are
Read More
KLAS Report: Commure Ambient AI Earns High Marks for Reducing Provider Burnout
What You Should Know:
- A new "First Look" report from KLAS Research examines the effectiveness of Commure Ambient AI in improving provider workflows and patient care outcomes.
- The report, which is based on interviews with a select sample of customers, sheds light on how the AI solution is addressing challenges like time-consuming and error-prone clinical documentation, which can lead to increased burnout and reduced patient interaction.
Ambient AI Scribe with Advanced
Read More
KLAS Releases First-Ever Report on EHR Market in Germany, Switzerland and Austria
What You Should Know:
- According to a new KLAS report, the KIS (EHR) market in the DACH region is seeing significant energy as healthcare organizations in Germany, Austria, and Switzerland are making major system decisions driven by regulatory investments and a growing pressure to modernize, resulting in hospital mergers and acquisitions.
- The new KLAS Research report, "DACH KIS 2025," offers an in-depth analysis of the hospital information system (KIS), or EHR, market across
Read More
