What You Should Know:
- Talkdesk, Inc. has announced the integration of its Talkdesk Advanced Dialer with Epic through the Epic Workshop program.
- The new integration directly connects Epic workqueues and Cheers outreach campaigns to the Talkdesk AI-powered contact center platform, enabling healthcare organizations to automate proactive patient outreach and close gaps in communication and care.
From Manual Tasks to Automated Workflows
Following up with patients is a process
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Artificial Intelligence in Healthcare | News, Analysis, Insights - HIT Consultant
Innovaccer Launches AI-Powered Prior Authorization Solution: Flow Auth
What You Should Know:
- Innovaccer Inc., a healthcare AI company launches Flow Auth, a new AI-powered prior authorization solution.
- As part of the company's revenue cycle performance platform, Flow by Innovaccer, Flow Auth is designed to automate the entire prior authorization (PA) workflow, helping healthcare organizations accelerate care delivery and optimize revenue capture.
- Innovaccer projects that the solution could lead to a 50% reduction in the time clinicians
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Virtual Patients: How AI Simulation Is Revolutionizing Clinical Trials and Drug Development
The most consequential shift in modern medicine isn’t happening inside hospitals or biotech labs. It’s happening inside medical simulation labs / training centers.
Drug development has long been marked by high costs, inefficiency, and human trial-and-error. Indeed, the cost of developing a single therapeutic exceeds $2.6 billion according to the Tufts Center for the Study of Drug Development. Much of this expense can be attributed to the clinical trial process.
Clinical trials are a
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Beyond Step Counts: How AI-Powered Gait Analysis is Unlocking a New Vital Sign in Healthcare
Gait—how we walk—provides powerful, often overlooked insights into our physical, cognitive, mental, and social health. It’s more than just movement; it serves as a window into our overall well-being, with impairments in gait and mobility linked to falls, cognitive decline, chronic conditions, and even mortality. While healthcare professionals have long studied these connections, there’s something universally intuitive about how we assess a person’s health just by watching them walk.
Though
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Medallion Raises $43M to Streamline Healthcare Provider Networks with AI
What You Should Know:
- Medallion, a provider of AI-powered provider network infrastructure, today announced it has raised $43M in new funding led by Acrew Capital, with participation from Washington Harbour Partners and returning investors including Sequoia Capital, GV, and Spark Capital. The funding brings the company’s total raised to $130M, reinforcing its mission to eliminate administrative waste and streamline healthcare operations.
- The company plans to automate thousands of
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Ambience Healthcare Launches Chart Chat, an AI Copilot for Epic EHRs
What You Should Know:
- Ambience Healthcare has announced the launch of Chart Chat, an AI copilot designed to integrate directly into Epic’s electronic health record (EHR) system.
- Chart Chat is a first-of-its-kind tool that provides healthcare providers with context-aware clinical insights by combining patient chart data with trusted medical content from BMJ Best Practice and open AI technology.
- Chart Chat aims to combat the growing challenge of information overload for
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Healthcare’s Shift to Proactive Cybersecurity Measures
Health insurance payers, healthcare providers, and their associated contractors who handle patient data have all been forced to reckon with heightened cybersecurity concerns. For the entire industry, a proactive approach — rather than a reactive approach — is more important than ever.
The data around expensive security breaches and other cyberattacks do not tell the complete story of what’s happening in healthcare. Payers and providers are being inundated with alerts — almost all of which
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CentralReach Acquires SpectrumAi and AI.Measures to Expand AI-Powered Autism Care
What You Should Know:
- CentralReach, a software provider for autism and intellectual and developmental disabilities (IDD) care, has announced the acquisitions of SpectrumAi and AI.Measures. These strategic moves significantly expand CentralReach's platform to enable and accelerate outcomes-based care (OBC) for the autism and IDD field.
- The two companies bring cutting-edge capabilities in clinical assessment, video data capture, and predictive analytics that will enhance
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Talkdesk Powers Johns Hopkins with AI to Transform Contact Center Operations
What You Should Know:
- Johns Hopkins Health System has selected Talkdesk Healthcare Experience Cloud to modernize its contact center operations as part of a major technology initiative. The move aims to streamline interactions, enhance service delivery, and support multi-channel patient communications.
- The implementation leverages the Talkdesk Customer Experience Automation™ (CXA) platform to improve how Johns Hopkins engages with patients.
Improving Patient Engagement
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Citizen Health Secures $30M to Pioneer AI-Powered Rare Disease Care
What You Should Know:
- San Francisco-based Citizen Health, a platform empowering patients with rare and complex conditions, secures $30M in Series A funding led by 8VC, with participation from Transformation Capital and Headline, bringing the company's total funding to $44M since its launch in late 2023.
- The new capital will accelerate the development of the company’s flagship product, a personalized AI Advocate designed to help patients navigate their health journeys.
New
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