Urban Health Plan scheduled 794,322 patient visits in 2022. Only 457,722 people showed up.
The missing 336,600 appointments cost the New York health system revenue, burned out their providers with constant rescheduling, and forced patients to wait weeks for the care they needed. Urban Health Plan isn't alone. Missed appointments drain $150 billion from U.S. healthcare every year, according to research published in the Annals of Family Medicine.
Healthcare systems have tried to fix this
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Artificial Intelligence in Healthcare | News, Analysis, Insights - HIT Consultant
AI Nutrition Labels: The Key to Provider Adoption and Patient Trust?
At the frontline of patient care, providers have been put under impossible pressure to lead the charge for AI within healthcare. This is not a sustainable way to move the needle towards increased AI innovation for healthcare as a whole. Providers require a familiar frame of reference, collaboration with a broader network to build effective standards, and tools that will help translate the impact of innovation to patients and ensure safety.
The healthcare industry is finally on the brink of a
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Retail Pharmacy 2026 Forecast: From “Hard Truths” to AI-Driven Innovation
2025 has been a year of hard truths for retail pharmacy.
Persistent reimbursement pressures, escalating fees, workforce shortages and policy whiplash have forced many operators to rethink how they serve patients and sustain their businesses. Expanding into clinical services and stepping into the role of frontline healthcare providers is becoming an expectation, not an option. Direct-to-payer contracting is no longer experimental.
But perhaps the most palpable change for
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Catalyst by Wellstar Launches Polysight: An AI-Native Compliance Platform for Health Systems
What You Should Know
- Catalyst by Wellstar has launched Polysight, a new AI-native company designed to tackle the $39 billion annual cost of U.S. healthcare compliance.
- The platform uses validated regulatory sources and real-time data to automate what has historically been a fragmented, manual process. Currently piloting with Wellstar Health System, Polysight aims to modernize how hospitals anticipate and adapt to changing regulations without sacrificing patient safety.
$39 Billion
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5 Ways AI Can Go Beyond Optimization in Healthcare Marketing in 2026
Artificial intelligence (AI) has already proven its worth in healthcare marketing by optimizing campaigns—refining targeting, improving efficiency, and reducing waste. But optimization is only the beginning. Its real value lies in creating tangible advantages—extending human capabilities, enabling precision at the point of care, simplifying complex compliance requirements, and bridging the gap between treatment and access. Here are five ways AI can and should transform healthcare marketing
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The “Second Opinion” Era: Why 86% of Clinicians Now Trust AI to Catch Missed Details
What You Should Know:
- New flagship research from athenahealth’s intelligence hub reveals a critical maturity milestone in healthcare AI: the shift from experimental admin tools to trusted clinical partners.
- A national survey of 501 clinicians and administrators found that 86% now feel comfortable delegating or sharing the responsibility of catching easy-to-miss details in patient records with AI.
- While adoption is surging—with 62% of practices now using four or more AI
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AVIA Expands Agentic AI Collaborative with Second Health System Cohort and New Catalyst Program
What You Should Know:
- AVIA has expanded its Agentic AI portfolio by launching a second national cohort of seven health systems, including Rush University System for Health and LifeBridge Health, to operationalize AI that "does" rather than just "chats".
- The announcement also introduces "AVIA Nexus Catalyst," a new 12-week program launching in early 2026 powered by Lumeris, specifically designed to co-create AI automation frameworks for primary care. The initiative splits
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b.well Launches First Health AI SDK to Power Actionable Healthcare Assistants
What You Should Know:
- b.well Connected Health has released the first Software Development Kit (SDK) specifically designed to power healthcare AI agents with clean, real-time data from over 2.2 million providers and 300+ health plans.
- The SDK features a proprietary "13-step Data Refinery" that standardizes fragmented records, reducing the token usage for Large Language Models (LLMs) by up to 10x. This infrastructure allows organizations to build AI assistants that can safely take
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Vitalis Ventures Invests $15M in Drive Health to Scale Google-Powered AI Agent ‘Avery’
What You Should Know:
- Vitalis Ventures, an investment platform focused on AI-enabled care delivery has invested $15M in Drive Health to scale "Avery," a Google-powered agentic AI platform designed to automate clinical workflows rather than just generate text.
- Unlike standard chatbots, Avery operates as a "clinical workflow engine," handling defined tasks like discharge coordination and symptom monitoring under strict human oversight.
- The funding brings Drive Health’s
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The Rise of Hybrid Intelligence: Healthcare Leaders Reject Autonomous AI in Favor of Clinical Validation
What You Should Know:
- A new market survey from Carta Healthcare reveals that hospital leaders are overwhelmingly rejecting fully autonomous AI in favor of "hybrid intelligence" models that pair technology with clinical expertise.
- With 62.5% of respondents citing data misinterpretation as a critical risk of "black box" systems, the industry is cementing a preference for AI that augments rather than replaces human decision-making.
The End of the "Black Box": Why Hospitals
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