What You Should Know:
- A new report from KLAS Research examines the state of Oracle Health three years after its acquisition of Cerner. The findings reveal that while Oracle Health has made big promises, customer satisfaction has not improved, and the vendor has lost a significant number of customers. The report is based on findings from seven rounds of interviews with a longitudinal feedback group of Oracle Health customers from 2022 to 2025.
- The report reveals a dissatisfied
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Electronic Health Records (EHRs) | Electronic Medical Records (EMRs) | News, Analysis, Insights - HIT Consultant
M&A: CitiusTech Acquires Health Data Movers to Enhance Epic Systems and AI Integration
What You Should Know:
- CitiusTech, a provider of healthcare technology and solutions, has announced the acquisition of Health Data Movers, a healthcare technology services firm known for its expertise in platforms like Epic Systems, Workday, and ServiceNow. Financial terms of the acquisition were not disclosed.
- Founded in 2012, Health Data Movers is a U.S.-based firm with a mission to empower patients and providers by leveraging healthcare data and technology. The company brings
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Talkdesk and Epic Integrate to Automate Patient Outreach with AI
What You Should Know:
- Talkdesk, Inc. has announced the integration of its Talkdesk Advanced Dialer with Epic through the Epic Workshop program.
- The new integration directly connects Epic workqueues and Cheers outreach campaigns to the Talkdesk AI-powered contact center platform, enabling healthcare organizations to automate proactive patient outreach and close gaps in communication and care.
From Manual Tasks to Automated Workflows
Following up with patients is a process
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Ambience Healthcare Launches Chart Chat, an AI Copilot for Epic EHRs
What You Should Know:
- Ambience Healthcare has announced the launch of Chart Chat, an AI copilot designed to integrate directly into Epic’s electronic health record (EHR) system.
- Chart Chat is a first-of-its-kind tool that provides healthcare providers with context-aware clinical insights by combining patient chart data with trusted medical content from BMJ Best Practice and open AI technology.
- Chart Chat aims to combat the growing challenge of information overload for
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Epic Toolbox Additions: Ambience Healthcare, Caregility, Five9, Imprivata, NESA Launch New Integrations
What You Should Know:
- Ambience Healthcare, Caregility, Five9, Imprivata and NESA announced they have recently been added to or are in the process of being integrated into Epic's Toolbox, signaling a new wave of digital health enhancements aimed at improving patient care, operational efficiency, and security.
- These integrations focus on embedding advanced capabilities directly into the Epic electronic health record (EHR) ecosystem to meet clinicians and patients where they
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athenahealth Launches AI-Native, Intelligent Interoperability for Ambulatory Care
What You Should Know:
- athenahealth, a leading provider of network-enabled software and services for health care practices and systems nationwide, today announced major advancements that will usher in the next generation of intelligent interoperability for ambulatory care practices across the country.
- These advancements are part of the company’s vision of a reimagined AI-native athenaOne platform, which will be rolling out over the coming months to revolutionize how practices engage
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Avo and MEDITECH Partner to Integrate AI Scribe into Expanse EHR
What You Should Know:
- Avo, an AI platform designed to improve clinical and operational workflows and combat provider burnout, has announced a partnership with MEDITECH.
- The collaboration will enable Avo’s AI Scribe product to be seamlessly integrated within the MEDITECH Expanse platform. The integration will provide MEDITECH hospitals with native access to Avo's ambient listening technology, offering AI-driven support for documentation and enhancing ambient notes with a
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Nordic and CLEAR Partner to Secure Way to Manage EHR Accounts
What You Should Know:
- Nordic, a global health and technology consulting company, and CLEAR, the secure identity company, have announced a new partnership.
- The collaboration aims to enhance healthcare information security and simplify patient and provider access across the healthcare ecosystem. This alliance will bring CLEAR's innovative, secure identity platform to Nordic's extensive network of over 700 healthcare clients.
Modernizing Healthcare Security for a Better
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KLAS Releases First-Ever Report on EHR Market in Germany, Switzerland and Austria
What You Should Know:
- According to a new KLAS report, the KIS (EHR) market in the DACH region is seeing significant energy as healthcare organizations in Germany, Austria, and Switzerland are making major system decisions driven by regulatory investments and a growing pressure to modernize, resulting in hospital mergers and acquisitions.
- The new KLAS Research report, "DACH KIS 2025," offers an in-depth analysis of the hospital information system (KIS), or EHR, market across
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ShelterZoom Launches Spare Tire: Real-Time EHR Backup for Cybersecurity Resilience
What You Should Know:
- ShelterZoom, a leader in cyber resilience and digital ownership technology, has launched Spare Tire, a next-generation software that provides uninterrupted healthcare operations through a live, continuously syncing backup system for Electronic Health Record (EHR) systems.
- Delivered in a flexible, pay-as-you-need model, Spare Tire provides real-time resilience during cyberattacks, system failures, or planned downtimes, without any upfront infrastructure
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