With the rise of healthcare consumerism, people are looking to hospitals, health systems, and physician practices to deliver the same user-friendly, digital experiences they receive from other industries. A recent survey found that more than 80% of consumers surveyed believe “shopping for healthcare should be as easy as shopping for other common services.” Specifically, they want streamlined access points online where they can shop for and purchase healthcare, easily make appointments,
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Health IT & Digital Health-Opinion | Op-Eds | Guest Columns | Analysis, Insights - HIT Consultant
9 Ways UX/UI Design Can Improve Digital Health Adoption for Seniors
Seniors have the lowest reported usage of telehealth of any age group. As many healthcare providers are increasing the use of telehealth, especially in response to the COVID-19 pandemic, the implementation of new tools and technologies could impact seniors.
In my experience, this doesn’t indicate that older adults aren’t tech-minded, or that they are not using tech products currently. In fact, studies show that seniors use smartphones at the same rate as younger groups. Over 80 percent of
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Fighting COVID-19 Pandemic: It Starts With Cleaning Our Devices
The importance of handwashing has never been more obvious than in recent months, but as experts continue to share information on the spread of the virus, there’s a need to disinfect more than just our hands. In healthcare settings where the spread of infectious diseases is not just a possibility, but a likelihood on any given day, healthcare leaders are examining the best methods to clean devices, such as mobile computers.
According to a recent study by the Healthcare Infection Society,
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New Attacks, Regulations, and Stakes Call for New Security Strategies
The amount of data generated by the healthcare industry is staggering—and constantly increasing. Healthcare data encompasses the personal information of patients, doctors, nurses, and administrators. It includes diagnostic information, test results, ultrasound images, x-ray images, and of course insurance and financial information. With so much sensitive patient information there for the taking, it comes as little surprise that the healthcare industry—perhaps more than any other sector—has
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4 Ways Businesses Will Adapt Their Healthcare Landscape
The coronavirus pandemic has affected every aspect of our lives, from how we work to how we get our health care. The crisis has put the creativity of many small businesses to the test after being forced to move operations online once social distancing became the norm. As economies reopen, many aspects of our life that changed in response to the virus will likely return to the way they were.
However, we have the opportunity to emerge stronger from this crisis if the salient shortcomings from
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Envisioning a 5G-Powered Retail-Healthcare Hub
If you’ve been to a big-brand grocery or department store recently, you probably noticed some form of healthcare outlet – or maybe you didn’t. These in-store pharmacies and clinics have become so omnipresent, right there next to the diapers, dog food, and green beans, that unless you use them, you may not notice them at all.
This convergence of healthcare and retail has been happening for a few years and represents one of the fastest-growing corners of the healthcare market. In fact, retail
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Top 5 RCM Challenges for Healthcare Executives in the COVID-19 Era and Beyond
There have been many memorable “where were you?” events since the 21st century began. But few can match the COVID-19 pandemic, at least from a healthcare perspective.
The effect on healthcare (and healthcare executives) has been particularly profound since our industry is in the center of everything. From the search for personal protective equipment (PPE) to setting up secure wings and field hospitals to instantly redeploying nurses from other floors to the emergency department (ED),
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Improving the Patient Experience by Optimizing Telehealth Through COVID-19 and Beyond
We are facing a global healthcare crisis unlike any in our recent history. Within the span of a few short weeks, we saw our lives and practices drastically change. COVID-19 has fundamentally altered how medical care is delivered today and possibly for many years to come. We as clinicians need to rise to the challenge to provide the best possible care in this time of change and uncertainty. This includes adjusting the way we communicate with patients, adapting to the evolving landscape of
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COVID-19 Underscores Why Certain Aspects of the American Healthcare System Should Change Forever
In the late 1940s, the United Kingdom was busily reassembling country and what remained of the empire in the aftermath of World War II. Among many revelations, the war had convinced Britain’s leaders of the need to provide healthcare for all in the event of calamity upending the basic functions of a civilized society. With that, the UK’s National Health Service (NHS) was born.
In 2020, all perspectives about quality and the time it takes to see a provider aside, the NHS remains quite popular
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Why Now Is The Time to Reimagine Healthcare Through Technology
It wasn’t that long ago that people went to the bank on a Friday to cash their paper paychecks. Maybe they’d put some in checking and take some out in cash. They’d go to the grocery store over the weekend and maybe write one of those checks. Everyone always had to have a pen with them.
It wasn’t that long ago that people would call the ticket agent and discuss flight options for vacation. They’d send a paper ticket in the mail. When it was time to go, people would carry that ticket with them
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