The healthcare landscape is changing, and not just because of the pandemic. Trends like consumerization and reimbursements tied to patient experience have pushed many healthcare providers toward an accelerated digital transformation – including the modernization of the contact center. Those that have embraced this transformation have started to implement solutions and structures like patient portals and a single contact center that handles every patient request, from appointment scheduling to
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Health IT & Digital Health-Opinion | Op-Eds | Guest Columns | Analysis, Insights - HIT Consultant
M&A Analysis: Getinge Expands Digital Solutions Through Acquisition of Talis Clinical LLC
In December 2021, Getinge announced its plans to acquire 100% of the equity interest in US-based Talis Clinical LLC. Talis Clinical LLC provides high-acuity IT software platforms.
- Talis Clinical was founded in 2013 by Gary Colister (CEO) and Roger Hungerford (Chairman).
- Talis Clinical’s software applications include Critical Care, Cardiac Surgery/Perfusion, Extracorporeal Membrane Oxygenation (ECMO), Anaesthesia and Labour & Delivery.
- Getinge has a comprehensive
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The Next Evolution of Telehealth and What It Will Take to Get There
Telehealth has been majorly beneficial to millions of patients and providers throughout the pandemic. To continue being efficient and delivering results, however, virtual care must evolve quickly. Healthcare organizations will need to implement telehealth for use cases beyond the reactive video-only model they’ve grown used to during COVID. Now, there is an innate need for telehealth to encompass a broader range of conditions and contexts across the whole care continuum.
Healthcare leaders
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Nurse Burnout Even Bigger Challenge Than Physician Burnout
The pandemic has pushed nurses to the brink. A recent survey by the American Nurses Association reports 51 percent of nurses feel overwhelmed, 76 percent report exhaustion and burnout, and nurse-to-patient workloads have tripled. (Jan. 2021). Hospitals function on the back of nurses, and the current burnout levels cannot be sustained.
In addition to the pandemic, Electronic Health Record (EHR) systems share a big part of the blame. EHRs were introduced to the health care
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Clamping Down on Upcoding Risk: 3 Steps to Ensure Proper Payment & Compliance
A recent report from the HHS Office of the Inspector General (OIG) turned heads across the healthcare industry after pointing to a notable rise in inpatient hospital stays where upcoding was believed to be the culprit. Compliance professionals who have been in the healthcare industry any length of time know what's next: targeted billing reviews by the Centers for Medicare and Medicaid Services (CMS) around hospital stays that are vulnerable to upcoding.
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Implementing Responsible AI to Drive Innovation in Clinical Research & Precision Medicine
Researchers might be skeptical and, with people’s lives at stake, that’s understandable. Here’s how to take advantage of the advances while ensuring safeguards are in place.
As artificial intelligence (AI) and machine learning drive innovation and disruption in clinical trials and precision medicine, questions around the responsible use of AI have moved to the forefront of debates among healthcare stakeholders – patients, providers, regulatory authorities, payors and sponsors. To what extent,
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3 Trends Impacting the Financial Health of Patients and Providers in 2022
It's an unfortunate reality of our times: Healthcare in the United States has become increasingly unaffordable, challenging patients, providers, and pharmacies alike. One in 5 adults reported they can’t afford quality care. Uncompensated care hovers around $40B annually. The COVID-19 pandemic continues to strain the resources of our healthcare system. What lies ahead?
Against a backdrop of growing financial burden, these three trends tell the story of where healthcare affordability is
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Enhancing Workflow Automation for Healthcare Professionals
Like employers in most industries, healthcare organizations are battling to fill open positions amid the current tight labor market. And new reports show a growing wave of nursing shortages. This widespread scarcity of healthcare workers is forcing providers to cope by having practitioners handle tasks like data entry along with their normal patient care duties. That loss of time means organizations miss out on opportunities to generate more revenue with their top talent.
Fortunately,
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7 Burning Questions from Life Sciences Companies on Using AI Agents
Each day life science companies respond to numerous medical information inquires – many of which are similar in nature or can be simply addressed. However, as we have seen in the news reports with the Great Resignation and many workers searching for new careers, the number of individuals interested in working in a medical information contact center may be waning. When you combine this with the rising volume of inquiries or medical inquiries and patient expectations for a real-time response to
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Spatial Omics: The Next Wave in the Biological Research Revolution
For decades, biomedical researchers pursued a reductionist strategy, investigating DNA, RNA, proteins and other cellular players in isolation. These studies have been critically important, providing vital parts lists to guide further exploration. Now, however, biology has entered a new age, in which scientists must adopt more contextual approaches to understand the fundamental units of life – cells.
But to truly understand how cells operate, we must explore their relationships in time
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