What You Should Know:
- Sutter Health, a large integrated health systems in California, is teaming up with Hyro to roll out responsible AI agents across its system, transforming how more than 3.5 million Californians interact with their care.
- The partnership aims to redefine the modern patient experience by incorporating Hyro's suite of AI skills to manage calls and messages related to a variety of patient services. These services include appointment management, scheduling,
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Health IT | News, Analysis, Insights - HIT Consultant
University Hospitals Launches Whole-Hospital Virtual Nursing Program
What You Should Know:
- University Hospitals (UH) has launched its Connected Care Team initiative at UH Lake West, making it one of the first hospitals in the U.S. to implement a whole-hospital virtual nursing program.
- The initiative uses Vitalchat’s AI-driven audio and video platform to extend the reach of nurses through secure, high-definition communication. This expansion follows a successful initial phase that demonstrated significant benefits for patients, caregivers,
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Joint Commission and CHAI Release First-Ever Guidance for Responsible AI in Healthcare
What You Should Know:
- The Joint Commission and the Coalition for Health AI (CHAI) have released the first installment of their collaborative work: Guidance on Responsible Use of AI in Healthcare.
- The guidance is designed to serve as a framework for U.S. health systems to safely and effectively implement artificial intelligence (AI) at scale. It is the first of several milestones to come from the strategic partnership, which was launched in June 2025.
Accessible,
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Virtual Clinical Trials: Mayo Clinic’s AI-Powered Solution to Accelerate Heart Failure Drug Discovery
What You Should Know:
- Heart failure is a critical health issue affecting millions of Americans, and despite decades of research, effective treatment options remain limited. Traditional drug development is a slow, costly, and high-risk process.
- Researchers at Mayo Clinic are pioneering a new approach using artificial intelligence (AI) and "virtual clinical trials" to accelerate the discovery of new therapies, particularly by repurposing existing drugs.
An Urgent Need for
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71% of Hospitals Now Use Predictive AI, But a Digital Divide Remains
What You Should Know:
- A recent data brief from the American Hospital Association (AHA) and the ASTP/ONC examines the trends in predictive AI adoption, evaluation, and governance using data from 2023 and 2024. The findings highlight both the widespread adoption of this technology and the persistent challenges in its equitable implementation.
- The use of artificial intelligence (AI) in healthcare has seen significant growth over the past decade, with predictive AI becoming a key
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PwC Report: The $1 Trillion Opportunity to Reinvent Healthcare
What You Should Know:
- The U.S. healthcare system is on the verge of a fundamental transformation. A new report from PwC,"From breaking point to breakthrough: the $1 trillion opportunity to reinvent healthcare," predicts a massive shift in how care is delivered, funded, and experienced.
- Over the next decade, PwC expects $1 trillion of annual healthcare spending to move away from fragmented, infrastructure-heavy models and toward a digital-first, proactive, and personalized
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Patient Experience is Employee Experience: Delivering Care is a Team Sport
"Teamwork" has become the most important driver of strong inpatient experiences. This might seem surprising, but it shouldn't be. Patients are extraordinarily sensitive observers of healthcare environments. They’re not just paying attention to how their care team interacts with them, but how clinicians interact with one another. When they leave the door open during a hospital stay, they're tuning in to the most compelling reality show in their lives at that moment: the team caring for
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The Future of Healthcare Is in Your Pocket: How AI and Smartphones Are Transforming Patient Care
The U.S. healthcare system is in crisis. Financial instability is straining hospitals, frontline staff are stretched beyond capacity, and patients continue to encounter disjointed care and unequal access. Decades of focusing on reactive treatment over prevention have left us ill-equipped to manage chronic conditions, rising costs, and growing health disparities.
Despite widespread consensus about the importance of population health management and value-based care, the current approach
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PHTI Report: Virtual OUD Solutions are Effective, But Don’t Substantially Reduce Costs
What You Should Know:
- A new evaluation from the Peterson Health Technology Institute (PHTI) has assessed the effectiveness of virtual solutions for opioid use disorder (OUD).
- The report reveals that while these solutions are as effective as traditional, in-person care, they only provide a modest improvement in patient outcomes and do not appear to be significantly expanding access to treatment.
Modest Clinical Benefits, Unclear Economic Impact
According to the PHTI
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Innovaccer Acquires Story Health to Pioneer AI-Powered Specialty Care
What You Should Know:
- Innovaccer Inc., a healthcare AI company, has announced the acquisition of Story Health, a pioneering AI-powered, tech-enabled platform focused on transforming specialty care from episodic to continuous, digital models.
- This marks Innovaccer's fourth acquisition in the past two years and expands its Healthcare Intelligence Cloud into agentic care augmentation.
Acquisition Impact
Story Health was founded in 2020 by Google veterans Tom Stanis, Nikhil
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