What You Should Know:
- CVS Health acquires Oak Street Health in an all-cash deal of $39 per share in cash, representing an enterprise value of approximately $10.6 billion. Bringing CVS Health and Oak Street Health together can significantly benefit patients’ long-term health by reducing care costs and improving outcomes – particularly for those in underserved communities.
- Oak Street Health CEO Mike Pykosz will continue to lead Oak Street Health, which will become part of CVS
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Health IT | News, Analysis, Insights - HIT Consultant
League & HealthSparq Transform Health Plan Member Experiences
What You Should Know:
- League, a healthcare consumer experience (CX) platform technology announced a partnership with HealthSparq, a Kyruus company delivering innovative transparency and guidance solutions to health plans.
- The strategic partnership will combine League’s award-winning digital infrastructure and HealthSparq’s personalized, compliant healthcare cost and quality information to transform member experiences. It will create a singular platform, integrating all aspects of a
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Southern Illinois Healthcare Selects Xealth to Digitally Engage Patients
What You Should Know:
- Today, Southern Illinois Healthcare (SIH) announced that it’s using Xealth’s digital health platform system-wide to automate digital programs, starting with smoking cessation. SIH plans to add additional digital health programs to deliver operational efficiencies while enhancing the patient experience.
- The Xealth digital health platform is designed to help clinicians integrate, prescribe and monitor digital health tools for patients from one
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Intermountain Health Taps Qualtrics to Help Advance Patient, Consumer and Employee Experience Management
What You Should Know:
- Intermountain Health has chosen Qualtrics (Nasdaq: XM), the leader and creator of the experience management category, to create world-class experiences for its patients, caregivers and all populations who interact with and consume Intermountain's services by helping improve how it listens, understands and acts on experience data.
- Intermountain is a nonprofit health system headquartered in Salt Lake City with 60,000 caregivers serving millions of patients each
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Memora Health & Virtua Health Partner to Streamline Patient Experience
What You Should Know:
- Memora Health, an intelligent platform for virtual care delivery and complex care management partners with Virtua Health, the largest health system in South Jersey, to streamline care delivery and improve the patient experience.
- The partnership will leverage Memora’s clinical intelligence platform across specialties to automate clinicians’ routine care tasks and streamline care management operations with the goal of removing unnecessary barriers and making it
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Blue Shield of California, Virta Health Partners to Reverse Type 2 Diabetes in California
What You Should Know:
- Blue Shield of California has expanded its partnership with Virta Health to help reverse the human and financial impact of type 2 diabetes in the state.
- The partnership marks Blue Shield as the first health plan in California to implement a digital diabetes reversal solution across multiple lines of business.
Blue Shield is first health plan in California to implement digital diabetes reversal solution across multiple lines of business.
As part of Blue
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KLAS Report Reveals Key Challenges from Provider Organizations
What You Should Know:
- In September 2022, KLAS hosted the sixth annual Digital Health Investment Symposium (DHIS). Executives from healthcare provider organizations, HIT companies, investors, and innovators came together to collaborate on important developments in healthcare technology.
- Drawing on insights from a pre-summit survey as well as insights shared at the summit in small-group discussions, KLAS published a white paper highlighting core challenges identified by summit
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Patient Experience Impacted as More Healthcare Workers Consider Leaving Their Jobs
What You Should Know:
- Healthcare ranked last for employee satisfaction with pay compared to 27 other industries studied, according to the 2023 Healthcare Experience Trends Report from Qualtrics (Nasdaq: XM).
- The report also found that healthcare employees had lower scores than other industry employees across the core pillars of employee experience – engagement, intent-to-stay and employee experience vs. their expectation. Women reported lower scores than men across the domains.
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Ushur Lands $50M for Customer Experience Automation Platform
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What You Should Know:
- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), has raised a $50M Series C funding round led by Third Point Ventures with participation from existing investors Iron Pillar, 8VC, Aflac Ventures and Pentland Ventures.
The company plans to use the funding to expand Ushur’s experience automation portfolio, developing new innovations in AI and moving into new regions and industry verticals.
Healthcare Automation
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TimelyMD, Violet Partner to Advance Health Equity for BIPOC, LGBTQ and TGNC Patients
What You Should Know:
- TimelyMD, the leading virtual health and well-being solution in higher education, announced today that it has partnered with Violet, the first health equity platform, to upskill cultural competence and deliver identity-centered care coordination, and to ultimately impact and close disparity gaps for diverse students across the country.
- Through the partnership, Violet will lead TimelyMD providers through its proprietary benchmarking framework to
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