As more healthcare organizations prioritize and embrace a customer-centered care model, they’ve recognized the critical need to listen to — and really hear — their healthcare customers. Improving the quality of care requires accurate measurement and analysis of patient experiences. But while most organizations rely on Net Promoter Scores (NPS) and Customer Satisfaction Scores (CSAT), these patient surveys miss valuable customer information and insights.
Healthcare providers have turned
Read More
Health IT | News, Analysis, Insights - HIT Consultant
Digital Health Apps Can Legally Sell Your Health Data
What You Should Know:
ClearDATA®, the first and most comprehensive provider of healthcare-specific managed cloud, compliance and defense services, recently announced the results of its Digital Health and Data Privacy Survey.The survey, conducted online by The Harris Poll on behalf of ClearDATA, polled over 2,000 U.S. adults aged 18 and older, revealing the relationship Americans have with digital health services, including their digital care preferences and how concerned they are about health
Read More
Sequoia Project, AHIMA Launches Data Usability Initiative
What You Should Know:
The Sequoia Project and AHIMA, today announced the launch of a new initiative called Data Usability Taking Root to make health data more useful. 11 organizations have already committed to participating in the group and implementing and improving the best practices for data usability created over three years by 260+ Sequoia members. The organizations that have committed to implementing data usability include Azuba, Civitas Networks for Health, Epic, Foothold
Read More
Unite Us Partners with Healthix and Regional Social Care Networks
What You Should Know:
Today Unite Us, a leading software company enabling cross-sector collaboration to improve people's health and well-being, announced a partnership with Healthix, the largest public health information exchange (HIE) in the nation serving New York City and Long Island.Healthix and Unite Us will provide technology to enable communication between healthcare systems and social care networks. Together, they aim to address social drives of health such as food, housing,
Read More
UPMC Researchers Create Algorithm that Accurately Identifies High-Risk Surgical Patients
What You Should Know:
Researchers and physicians at the University of Pittsburgh and UPMC used machine learning to create and deploy an accurate and flexible model for predicting patients at high-risk for complications after surgery, according to a new study published recently in JAMA Network Open.Before the COVID-19 pandemic, the third leading cause of death globally was complications 30 days after surgery, killing about 4.2 million people each year. Identifying patients who are at
Read More
Allegheny Health Network to Support Israeli Health Startups with Israel Innovation Authority Partnership
What You Should Know:
Allegheny Health Network (AHN) and the Israel Innovation Authority sign a memorandum of understanding (MOU) to establish a formal affiliation between AHN’s Research Institute and the Innovation Authority to support Israeli healthcare startups. The strategic alliance will provide Israel Innovation Authority with access to AHN facilities for pilot projects, advanced technology support, and other forms of program assistance.
Pilot Program to Support Israeli Medical
Read More
Age Tech: Supporting Better Patient Outcomes in Senior Care
Your grandparent has arthritis in their knees, which can make it difficult for them to walk around their home. What if they had access to robot limbs to help them move around more independently without experiencing pain? Your parent has been diagnosed with a heart condition, and your entire family is constantly worried about their health. What if a device worn on their wrist could monitor their vitals all day, alerting you and their caregivers of anything concerning? Your grandparent has been
Read More
RCM: Average Length of Clinical Notes Continues to Increase
What You Should Know:
In 2021, the Centers for Medicare and Medicaid Services (CMS) implemented changes to evaluation and management (E/M) CPT billing codes aimed to reduce the administrative documentation burden on providers.Epic Research just came out with a new study that shows the average length of clinical notes has continued to increase over the last three years.
Understanding Why Clinical Notes Remain ‘Bloated’
The study evaluated 1.7 billion clinical notes written by 166,318
Read More
Leveraging Personal Health Nurses to Connect the Dots Across the Care Continuum
Our nation is getting sicker. Research by the Employee Benefit Research Institute found that the number of people who spend $100,000 or more each year on healthcare increased by 50% between 2013 and 2021. The majority of conditions most represented in these costs included “nervous system disorders, heart disease, respiratory conditions, cancer, and musculoskeletal conditions.” Nearly half of all annual healthcare spending in the U.S. comes from just five percent of the population.
The Impact
Read More
Accenture Federal Services Wins $98M Defense Health Agency Contract
What You Should Know:
Accenture Federal Services was awarded a $98 million Defense Health Agency contract to operate and enhance the Joint Medical Common Operating Picture (MedCOP), which provides medical command and control situational awareness for the DoD, combatant commands and the military services.The specific capabilities and services Accenture Federal Services will deliver include cloud, cybersecurity, DevSecOps, agile software development, field service engineering, user
Read More
