Seldom do people receive as much important information as quickly as they do during doctor’s visits and hospital stays. Stressful settings, unfamiliar terms, too-brief conversations, and the heightened emotions surrounding health issues combine to make it difficult for patients to comprehend and recall what they’re told.
Nearly two in three Americans are not extremely confident in their understanding of the health information they discuss with their doctor, according to a 2021 study from the
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How Community Schools Can Improve Their Healthcare Initiatives
If you ever visited the nurses’ office or had an eye exam at school as a child, you benefitted from campus healthcare initiatives. Community schools can (and should) go beyond education to serve as critical healthcare providers for students, staff, and their families.
Unfortunately, many school districts have been forced to re-evaluate their healthcare options in recent years due to financial challenges, staffing issues, and the general volatility that accompanied the COVID-19
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Amazing Customer Healthcare Experiences Will Require Change Deep Beneath the Surface
Anyone reading this article knows that the healthcare industry accounts for nearly a fifth of the U.S. economy. ‘Big Tech’ companies like Amazon and consumer-focused giants like Walmart know it too. Companies with deep technology capabilities, unmatched capital, and customer-friendly reputations are making renewed investments in the healthcare industry. Technology and consumer-facing companies this large cannot ignore a market this large.
The response of the health industry has
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Sensitive Data Requires Great Responsibility: The Importance of ‘Privacy and Security by Design’ in Healthcare
In healthcare, sensitive data comes with great responsibility. For companies entrusted with managing and protecting patients’ personal information, ensuring the privacy of that data must be the highest priority. These companies are called to act as vigilant guardians, especially when you consider that secure and accurate data can literally save lives.
Enter the concept of 'privacy and security by design,' an approach that goes beyond merely meeting compliance standards and, instead, embedding
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Reverse Bed Chain, a New Way to Tackle Hospital Inefficiencies
The current NHS waiting list has hit 7.3 million in the UK, increasing monthly. A recent survey conducted by the NHS revealed only 21.3% of staff reported that there is enough headcount available for them to do their job properly and 44.8% admitted to witnessing errors, near misses, or incidents that could have hurt staff or patients. The same frustrations exist in the US healthcare system. In a letter sent in March to the House Energy and Commerce Committee, the American Hospital
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Why We Cannot Wait Any Longer: The Urgent Case for AI in Healthcare
In Handel Jones' literary alarm, "When AI Rules the World," we are drawn to envision an age where AI doesn’t merely complement but dominates every strand of our societal fabric. One domain in dire need of this revolutionary touch is healthcare — a sector where the United States, alarmingly, trails behind in the global AI adoption race. When nearly one-fifth of our GDP feeds a system that sees Americans facing graver health outcomes than other high-income nations, it’s clear: our approach needs
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Not Just a Bill: The Importance of Empathy and Clarity in Healthcare Billing
When you leave the doctor, you’ll have a plan of care in hand. For instance, when you break an ankle, you may get instructions for the next 24 hours, a prescription, a follow-up appointment, a number to call if something goes wrong and a picture of what your next six weeks might look like. These plans are comprehensive and consider things like your activity level, the specific way your bone is broken, your ability to make it to appointments and any medication allergies.
This level of
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How Intelligent Document Processing (IDP) Revolutionizes Clinical Trials
In the healthcare ecosystem, automation and data intelligence continue to gain momentum as artificial intelligence (AI) and machine learning (ML) are integrated to streamline and accelerate processes.
The clinical trial space is one area where pharmaceutical companies are leveraging these technologies to improve operations, in particular, data processing. A typical clinical trial generates over 13,000 documents in various formats, including text, audio, video and images, making it
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HIPAA Enforcement is Changing. Providers Must Too.
Healthcare delivery organizations and those working with them that are still in business are either well aware of their duties under HIPAA, work with managed service providers that understand the law well, or…are lucky to have made it this far. Even for organizations that have steered clear of both cyberattacks and regulatory fines, vigilance is essential to maintaining a clean bill of (cybersecurity) health.
With HIPAA guidance and enforcement practices shifting increasingly quickly right
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3 Compelling Reasons — Beyond the Law — to Expand Consumer Access to Personal Records
Rules and regulations protecting consumer data often burden businesses, no matter your industry.
Rigorous consumer protections bog down financial institutions, e-commerce companies and educational organizations. These safeguards become even more demanding as consumers and government agencies call for increased transparency and access to personal data.
Healthcare is no exception. Our industry has undergone several iterations of consumer data protection rules — starting in 1996 with
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