Too many of us know the drill. After weeks or months of waiting, you finally land a doctor’s appointment. You sit in the exam room, anxious. When the doctor walks in, you get more eye contact with the laptop than with them. The visit feels rushed, and you leave with more questions than answers.
That scene isn’t about indifference. It’s about time. Clinicians are buried under paperwork. Nearly
Read More
Clinical Communication Maturity: The Missing Foundation of Digital Health ROI in Asia Pacific and the Middle East
Across Asia Pacific and the Middle East, hospital digital strategy has been dominated by EMR upgrades, infrastructure refresh cycles, and pilot projects in AI and analytics. Investment capital is chasing complexity. Yet the fastest, cheapest, and most direct ROI opportunity is hiding in plain sight—and systematically ignored. Clinical communication maturity.
This is not just another technology category. It is the operational substrate on which every other digital investment depends. Without
Read More
AI in Pharmacovigilance: Balancing Innovation with Regulatory Trust in 2026
Pharmacovigilance (PV) is experiencing a renaissance. Artificial Intelligence (AI) is no longer a futuristic concept in PV; it’s here, reshaping how we manage safety data, detect signals and maintain compliance. From automating case intake to accelerating literature screening and supporting aggregate reporting, AI promises efficiency and scalability at a time when data volumes and regulatory expectations are soaring. Yet, for all its potential, AI introduces a new challenge:
Read More
Beyond Compliance: Why “Check-the-Box” Security Fails in Healthcare
Healthcare has become a uniquely complex and high-risk digital environment. Most organizations deal with a patchwork of legacy systems, cloud migrations, and evolving third-party ecosystems, all of which make maintaining security feel like trying to patch holes in a leaky ship while mandated to sail full speed ahead.
With this backdrop, it’s no wonder many organizations and teams fall back on “check-the-box” compliance to manage risk.
It should go without
Read More
The Hidden Cost of Poor Clinical Design: Why Feature-Rich Software Fails in Healthcare
Healthcare organizations invest billions annually in clinical technology, yet a troubling pattern persists: software that excels in feature demonstrations often fails when deployed in real clinical environments. The problem isn't inadequate functionality or insufficient computing power—it's the design neglect that ignores how healthcare professionals actually work.
Increasingly, these organizations report that user interface and experience design frequently determine implementation success as
Read More
Surviving the One Big Beautiful Bill Act: Technology Strategies for Safety-Net Providers Facing Medicaid Cuts
Financial challenges are not new to healthcare. A perfect storm of converging trends has left many organizations operating within razor-thin margins in recent years.
For safety-net providers, the latest financial uncertainties introduced by the One Big Beautiful Bill Act present yet another hurdle. Many financial executives may fear making the wrong move and choose to “freeze” in response to Medicaid funding cuts that will equate to nearly $800 million.
Yet inaction is likely
Read More
Unlocking Real-World Evidence: 5 Questions to Ask Before Trusting AI-Curated RWD
In today’s pharmaceutical industry, real-world evidence (RWE) offers significant potential across all phases of the product life cycle, from trial design to product launch, from pricing and competitive reviews to evaluating the effects of switching medications.
As RWE becomes a key tool for life sciences organizations to shape clinical trial strategies, advance treatment development, and meet regulatory requirements, the quality of the underlying data and trust in how it was generated is
Read More
The Pharmacy Closures Crisis: How Independent Pharmacies Are Fixing Pharmacy Deserts
In October, Rite Aid announced it would close all remaining stores, following a multi-year trend of major pharmacy chains like Walgreens and CVS eliminating thousands of locations.
When the only nearby pharmacy shutters, where can patients go instead? For a growing number of communities, the answer is: nowhere close.
Nearly 16 million people in the United States live in a pharmacy desert, traveling a significant distance to reach the nearest pharmacy. This limited access to
Read More
Stop the $150B Drain: Using AI Agents to Fix Missed Appointments
Urban Health Plan scheduled 794,322 patient visits in 2022. Only 457,722 people showed up.
The missing 336,600 appointments cost the New York health system revenue, burned out their providers with constant rescheduling, and forced patients to wait weeks for the care they needed. Urban Health Plan isn't alone. Missed appointments drain $150 billion from U.S. healthcare every year, according to research published in the Annals of Family Medicine.
Healthcare systems have tried to fix this
Read More
CMS Launches WISeR Model: New Medicare Prior Authorization Rules Start Jan. 1
Earlier this year the Centers for Medicare and Medicaid Services introduced the "Wasteful and Inappropriate Service Reduction" model, a series of prior authorization requirements designed to ensure timely and appropriate Medicare payment for select items and services in six states (New Jersey, Ohio, Oklahoma, Texas, Arizona, and Washington) that take effect Jan. 1.
As part of the “WISeR” requirements, CMS selected tech vendors to implement enhanced technological models to
Read More
