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Matt Whitmer, Chief Revenue Officer, TeleVox and Mosaicx

Keeping Patients Connected: Strategies to Reduce Attrition in a Competitive Healthcare Market

by Matt Whitmer, Chief Revenue Officer, TeleVox and Mosaicx 06/17/2025 Leave a Comment

Keeping Patients Connected: Strategies to Reduce Attrition in a Competitive Healthcare Market

For many patients today, staying with a provider is about more than just the clinical care – it’s about feeling heard, supported and in control of their healthcare journey. As consumers grow more accustomed to on-demand, personalized experiences in every aspect of their lives, their expectations around healthcare have also evolved. They’re more likely to seek out providers who don’t just deliver quality care, but also create a positive experience through convenience and responsiveness. For
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Automation Transforms Healthcare: Better Patient Care, Less Paperwork

by Pravin Tiwari, FPT Software Americas Executive Vice President and Business Unit Head, FPT Corporation 06/17/2025 Leave a Comment

Addressing Bias in Healthcare AI: A Guide for Developers and Clinicians

Anyone who touches the healthcare industry also touches the burdensome administration and management issues that erode the resources that could be applied to patient care. Patients struggle with confusing forms and tasks, while approximately 40% of healthcare workers spend at least a quarter of their workweek on repetitive tasks. Thankfully, the industry is embracing intelligent automation (IA) as a solution to streamline operations and improve patient experiences. Freeing Administrative
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Eliminating Cancer Treatment Side-Effects Through Targeted Drug Delivery

by Tim Barrow-Williams, Head of Drug Delivery & Bill Hartman, Pharma and Medtech Design Expert at PA Consulting 06/16/2025 Leave a Comment

Eliminating Cancer Treatment Side-Effects Through Targeted Drug Delivery

Last year, the American Cancer Society predicted that in 2024, the US would reach two million annual new cancer cases for the first time in history. This number is staggering and signifies that cancer is truly a disease that impacts many lives each day.  While not all of these cases result in the grueling treatment associated with chemotherapy and radiation, many of those diagnosed will face the difficult road to recovery. Patients in chemotherapy experience a range of symptoms, from
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How to Scale New Innovations in Autism Therapy

by Jeff Beck, Founder and CEO of AnswersNow 06/16/2025 Leave a Comment

How to Scale New Innovations in Autism Therapy

Autism acceptance differs from awareness in that acceptance reinforces the need for inclusion—an acknowledgement that neurodiversity can be a strength and that people with autism are valued, contributing members of society.  This sentiment has never been more important as the United States faces an unprecedented and fast-growing rise in autism cases. Unfortunately, against that backdrop, it’s also become clear that the way we as an industry and a health system have supported
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How Cyber Threats Are Reshaping Healthcare Revenue Cycle Strategy

by Karly Rowe, President of Provider Business Unit at Inovalon 06/13/2025 Leave a Comment

How Cyber Threats Are Reshaping Healthcare Revenue Cycle Strategy

The impact of any data breach cannot be overstated, especially in healthcare. Unlike other sectors, such as financial services or travel, healthcare records contain “one of one” data – medical history cannot simply be replaced or revoked, making this data uniquely valuable to threat actors. Unfortunately, healthcare has seen a clear surge in data breaches in recent years.  Financially motivated hackers and insider threats are increasingly exploiting cybersecurity gaps that were
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Some Pets Now Get Better Medical Treatment Than Their Owners

by Ivor Campbell, CEO at Snedden Campbell 06/13/2025 Leave a Comment

Separate conversations with a couple of friends recently led me to a rather shocking conclusion about the provision of healthcare in the UK today. One friend was bemoaning the experience of his mother, who is on an NHS waiting list, waiting for an operation on cataracts. The standard waiting time for this procedure, from referral to treatment, is 18 weeks, but she has already been waiting several months and has been told it could be up to a year before she receives her operation. Meanwhile
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Hormone Optimization Goes Digital: Supporting the Next Wave of HRT and Longevity Clinics

by Josh Rosaasen, Chief Operating Officer at Locke Bio 06/12/2025 Leave a Comment

Hormone Optimization Goes Digital: Supporting the Next Wave of HRT and Longevity Clinics

Hormone optimization has entered a new era, where digital platforms are reshaping access to hormone replacement therapy (HRT) and longevity-focused treatments. By going digital, specifically through telehealth platforms, patients and providers are experiencing a new level of convenience and efficiency in care delivery. As more patients seek personalized healthcare solutions for aging, wellness, and hormonal balance, telehealth-driven HRT clinics are experiencing rapid growth. This shift is
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Why Your Health IT Project Needs a Coach, Not Just a Manager

by Ammarah Sulaiman, founder of Phoenix Sunrise LLC 06/12/2025 Leave a Comment

Why Your Health IT Project Needs a Coach, Not Just a Manager

Project managers are no longer mere overseers of projects; they are transitioning to become coaches who lead their teams to success in the changing healthcare environment. In the healthcare technology domain, where collaboration occurs between diverse teams, the role of project managers is shifting to include team mentoring and empowerment. Technology integration into healthcare systems is complex, and leaders can bridge the communication gaps, encourage collaboration, and direct the teams
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Beyond the Basics: 3 Ways to Win with Your Mobile Health Strategy

by Lee Jones, Chief Product Officer at Gozio Health 06/11/2025 Leave a Comment

Beyond the Basics: 3 Ways to Win with Your Mobile Health Strategy

Consumers get a more high-tech experience from their Chick-fil-A app than they do from most health system mobile apps, and it’s a major dissatisfier, even when the quality of care is strong. It’s one reason why mobile strategy has moved center stage as table stakes for meeting health system’s business goals, including around consumer loyalty and engagement.  But delivering the types of mobile experiences healthcare consumers crave takes more than launching a health system app. That’s
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Healing Healthcare Finance: How AP Payment Automation Solves Staffing Challenges and Improves Patient Care

by Darin Horrocks, Executive VP, Business Payments at REPAY 06/11/2025 Leave a Comment

Healing Healthcare Finance: How AP Payment Automation Solves Staffing Challenges and Improves Patient Care

Healthcare providers and facilities face a dual challenge in their accounting operations: a critical shortage of accounting professionals coupled with increasingly complex payment processes. Unless properly addressed and managed, this problem can threaten the operational stability and security of any healthcare organization, from large hospitals and clinics to rural and specialty care providers. The number of accounting graduates entering the workforce has declined by 33% over the past
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