Healthcare organizations invest billions annually in clinical technology, yet a troubling pattern persists: software that excels in feature demonstrations often fails when deployed in real clinical environments. The problem isn't inadequate functionality or insufficient computing power—it's the design neglect that ignores how healthcare professionals actually work.
Increasingly, these organizations report that user interface and experience design frequently determine implementation success as
Read More
Surviving the One Big Beautiful Bill Act: Technology Strategies for Safety-Net Providers Facing Medicaid Cuts
Financial challenges are not new to healthcare. A perfect storm of converging trends has left many organizations operating within razor-thin margins in recent years.
For safety-net providers, the latest financial uncertainties introduced by the One Big Beautiful Bill Act present yet another hurdle. Many financial executives may fear making the wrong move and choose to “freeze” in response to Medicaid funding cuts that will equate to nearly $800 million.
Yet inaction is likely
Read More
Unlocking Real-World Evidence: 5 Questions to Ask Before Trusting AI-Curated RWD
In today’s pharmaceutical industry, real-world evidence (RWE) offers significant potential across all phases of the product life cycle, from trial design to product launch, from pricing and competitive reviews to evaluating the effects of switching medications.
As RWE becomes a key tool for life sciences organizations to shape clinical trial strategies, advance treatment development, and meet regulatory requirements, the quality of the underlying data and trust in how it was generated is
Read More
The Pharmacy Closures Crisis: How Independent Pharmacies Are Fixing Pharmacy Deserts
In October, Rite Aid announced it would close all remaining stores, following a multi-year trend of major pharmacy chains like Walgreens and CVS eliminating thousands of locations.
When the only nearby pharmacy shutters, where can patients go instead? For a growing number of communities, the answer is: nowhere close.
Nearly 16 million people in the United States live in a pharmacy desert, traveling a significant distance to reach the nearest pharmacy. This limited access to
Read More
Stop the $150B Drain: Using AI Agents to Fix Missed Appointments
Urban Health Plan scheduled 794,322 patient visits in 2022. Only 457,722 people showed up.
The missing 336,600 appointments cost the New York health system revenue, burned out their providers with constant rescheduling, and forced patients to wait weeks for the care they needed. Urban Health Plan isn't alone. Missed appointments drain $150 billion from U.S. healthcare every year, according to research published in the Annals of Family Medicine.
Healthcare systems have tried to fix this
Read More
CMS Launches WISeR Model: New Medicare Prior Authorization Rules Start Jan. 1
Earlier this year the Centers for Medicare and Medicaid Services introduced the "Wasteful and Inappropriate Service Reduction" model, a series of prior authorization requirements designed to ensure timely and appropriate Medicare payment for select items and services in six states (New Jersey, Ohio, Oklahoma, Texas, Arizona, and Washington) that take effect Jan. 1.
As part of the “WISeR” requirements, CMS selected tech vendors to implement enhanced technological models to
Read More
AI Nutrition Labels: The Key to Provider Adoption and Patient Trust?
At the frontline of patient care, providers have been put under impossible pressure to lead the charge for AI within healthcare. This is not a sustainable way to move the needle towards increased AI innovation for healthcare as a whole. Providers require a familiar frame of reference, collaboration with a broader network to build effective standards, and tools that will help translate the impact of innovation to patients and ensure safety.
The healthcare industry is finally on the brink of a
Read More
Is Your Agency Next? Why Behavioral Health Leaders Can’t Ignore Cybersecurity
Many behavioral health agencies lack adequate controls to address and recover from a cybersecurity incident. What these agencies need are capabilities such as adequate backup and recovery, managed detection and response (MDR), security information and event management (SIEM), data loss prevention and other key security elements. Without these tools, agency leaders cannot identify a security incident and remedy or recover their IT environment.
In a 2024 report, the Ponemon Institute, an IT
Read More
Combatting Patient Aggression: How Vocal Biomarkers Can Protect Hospital Staff in 2026
Patient aggression in the hospital is a growing problem. Among nurses and other staff, violent or abusive behaviors have been linked to burnout and PTSD — two of the many reasons nurses have left the medical profession in recent years by the thousands. Preventing aggressive behavior before it can begin is perhaps the most effective, and elusive, strategy for reversing the trend.
Here’s a closer look at the problem
Read More
Retail Pharmacy 2026 Forecast: From “Hard Truths” to AI-Driven Innovation
2025 has been a year of hard truths for retail pharmacy.
Persistent reimbursement pressures, escalating fees, workforce shortages and policy whiplash have forced many operators to rethink how they serve patients and sustain their businesses. Expanding into clinical services and stepping into the role of frontline healthcare providers is becoming an expectation, not an option. Direct-to-payer contracting is no longer experimental.
But perhaps the most palpable change for
Read More
