Missed referrals represent a major, recurring cause of revenue leakage for providers and delays in access to care for patients.
When a physician refers a patient to a specialist, the ideal outcome is a prompt appointment and clear documentation that flows back to the referring provider. This “closed referral loop” is essential for patient safety, as the referral process is often a vulnerable point in the care journey.
However, health systems often fall short of the “ideal” when it
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Why AI Fails in Fragmented Systems: A 2026 Guide for Healthcare Leaders
Healthcare organizations have spent the past decade layering on digital tools in the name of patient engagement. What began with portals and messaging systems has expanded to include scheduling, digital forms, reminders, and payments. But in many practices, these solutions were implemented one by one, often from different vendors and with little thought for how they work together. The result is a disconnected patient experience and an operational burden for staff.
Fragmentation shows up in
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Bicycle Health Appoints Rick Dean CEO to Tackle the $214B Opioid Crisis
What You Should Know
The News: Bicycle Health, a leader in virtual opioid use disorder (OUD) treatment, has appointed Rick Dean (formerly of OncoHealth) as its new CEO.The Transition: Founder Ankit Gupta, who built the company to serve 50,000 patients across 49 states, will step down to a Board/Advisor role, signaling a shift from "building the product" to "scaling the business."The Stakes: With 9 million Americans suffering from OUD and an annual economic cost of $214 billion, the company is
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Why Healthcare AI Will Fail Without a Strong Provider Data Foundation
Artificial intelligence (AI) is spreading through healthcare at an unprecedented pace, faster than any other wave of health technology adoption. According to a report from Menlo Ventures, the industry has invested over $1.4 billion in AI in 2025, nearly tripling the total investment in 2024. From prior authorization to directory accuracy, AI now sits at the center of each strategic planning and board level conversations across the healthcare ecosystem.
Yet as organizations accelerate AI
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The $20B Opportunity: Transforming Unused Health Data into a Strategic Asset
Healthcare's digital transformation has generated an unprecedented volume of information: 65 zettabytes and counting. Yet despite this abundance of data, most health systems are struggling to translate it into real value. In fact, 97% of existing health data goes unused. The issue is not a lack of data, but the absence of a foundation that makes data trustworthy, connected and ready to act upon.
Solving these long-standing challenges is what will allow data to shift from a liability into one
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Stewardship, Not Surveillance: Bridging the Gap Between Clinical Autonomy and Oversight
The balance between independent medical judgment and organizational governance defines much of modern healthcare’s internal tension, an ongoing challenge born of both inevitable macro factors and, crucially, avoidable workplace conflict. Physicians pursue diagnostic and therapeutic precision through individualized decision-making, while administrative bodies enforce consistency, fiscal accountability, and compliance with regulatory standards.
As healthcare systems grow more complex and
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Are Biofeedback Devices the Key to Stopping Senior Stress?
Stress doesn’t discriminate by age, but its impact can be especially profound for seniors.
Chronic stress has been linked to everything from weakened immune systems to cognitive decline. Yet, solutions often fall short of addressing the unique needs of this demographic. Enter biofeedback devices: wearable tools that measure physiological responses like heart rate variability, skin temperature, and muscle tension to provide real-time insights into stress. These devices hold immense
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The End of the Guessing Game: Why Primary Care is Finally Ready for Pharmacogenomics
Pharmacogenomics, also referred to as PGx, is the use of a patient’s genetic makeup to guide safer, more effective medication choices and dosing in everyday clinical practice, including primary care. Although it has emerged as an essential and evidence-based tool in the primary care toolbox, its widespread adoption remains slow.
After more than 30 years in family medicine, I’ve watched every major clinical innovation face early skepticism – from electronic medical records to laparoscopic and
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The Great Unbundling is Over: Why Healthcare’s “Point Solution” Era is Dead
We have reached point solution fatigue. The future of health care transformation depends on integrated platforms.
Have you ever wondered what happens once a patient’s insurance card is scanned at their doctor’s office? The answer: a lot.
Each time a patient visits a doctor, it sets off a cascade of behind-the-scenes work. These critical “back-of-house” tasks include patient
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Why Value-Based Care Will Fail Without a Dynamic Tech Stack
Value-based care (VBC) is a fundamental shift from volume-based, fee-for-service models to outcome-driven healthcare delivery. It characteristically requires providers to be far more dynamic about patient care, assessing risk and working collaboratively with other providers for individual patient-centered goals. However, at its full extent, this ask of providers is likely beyond what the average health organization technology stack can facilitate.
VBC providers must manage risk, improve
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