Few today remember PayPal’s early competitors. And for good reason—PayPal was a pioneer of automation strategy, with innovations that enabled them to scale to eventually dominate their market. But that future wasn't always a given.
Shortly after surviving the dot‑com bubble burst, PayPal and its competitors were bleeding tens of millions of dollars each month to credit card fraud. With thousands of transactions flowing through these platforms every minute, the problem was far too vast for any
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3 Ways to Stabilize Hospital Operations Amidst Uncertainty: Costs, Labor, & Waste
Across the country, healthcare leaders are navigating unprecedented levels of uncertainty and complexity. Policy shifts, economic turbulence, supply chain instability, and widespread workforce strain have created a volatile environment. Given today's uncertainties, relying heavily on disconnected, outdated systems could make navigating the challenges ahead even more difficult. Many hospitals still rely on systems that are disconnected, outdated, and no longer sufficient for navigating today’s
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Solving Healthcare Data Silos: The Power of the Data Lakehouse Architecture
Data analytics stands as the foundation that supports individualised patient treatment while maximising operational capabilities and business development potential by using strategic resource distributions and analytic insights. Healthcare organisations collect enormous datasets from four primary sources, including Electronic Health Records (EHRs), IoT-enabled medical devices, medical imaging, and insurance claims. The various information sources exist as isolated data collections that present
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Huddle Up: Modernizing Patient Safety with Real-Time Intelligence
Patient safety and quality issues can result in suboptimal outcomes for patients and operational and financial challenges for health systems and hospitals.
Each year, an estimated 400,000 hospitalized patients experience preventable harm in the U.S., while more than 200,000 deaths are attributed to avoidable medical errors, according to the book “Medical Error Reduction and Prevention.” Medical errors are responsible for an estimated $20 billion in costs annually.
Avoiding these
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Agentic AI in Healthcare: Hype or Healthcare’s Best Co-Pilot?
“AI is going to replace doctors.”
It’s a provocative, yet increasingly common fear whispered in hospital corridors and debated in medical forums. For many clinicians, the idea that software could not only analyze data but in the case of Agentic AI, take action evokes a dystopian future of medical decision-making stripped of empathy, nuance and professional judgment.
But fear, in many cases, is a symptom of misunderstanding. And for Agentic AI,
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3 Non-Negotiable Practices for Emotional Recovery in Cancer Care
Clinicians rightly celebrate when treatment ends. Yet many patients leave our clinics still carrying the invisible weight of illness—anxiety, low mood, pain, and a fragile sense of self. The evidence says this is not rare, and it is not trivial. A 2025 umbrella review of cancer survivorship found pooled prevalence rates of 33% for depression and 31% for anxiety, with higher figures during periods of wider societal stress. These symptoms shape adherence, function, and quality of life, long after
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Future Ready Pharma: Why Salesforce Life Sciences Cloud Redefines CRM
The life sciences industry is at a structural turning point. Engagement has expanded far beyond physicians to include payers, policymakers, care teams, and patient advocacy organizations. To remain competitive, organizations must orchestrate compliant, multistakeholder interactions while simultaneously accelerating product launches, breaking down internal silos, and delivering personalization at scale.
Against this backdrop, Salesforce’s Life Sciences Cloud (LSC) represents more than just a
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Beyond EHR Migration: Why Legacy Data is the Strategic Asset Healthcare CIOs Can’t Ignore
When healthcare organizations undertake system transitions, whether migrating to a new EHR, consolidating platforms through M&A, or onboarding new providers through collaborative systems like EPIC Community Connect, the focus is often on what’s ahead. New systems. Streamlined operations. Integrated care. But what’s left behind matters just as much.
Legacy data has long been seen as a liability, whether it be a cost center, a compliance risk, an operational hurdle– or all the above. Yet
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Beyond Bias: 5 Strategies for Clinicians to Deliver Equitable Mental Health
Two 20-year-old males were evaluated at an urban emergency department (based on composite cases). They both experienced hallucinations related to substance use. Both demonstrated depressive symptoms. However, one was diagnosed with schizophrenia, incarcerated for possession of controlled substances, and when released back into the community, received infrequent follow-up care. The other was diagnosed with major depressive disorder, received treatment for both his substance use and mood disorders
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Building Resilient Healthcare Teams with Distributed Staffing
In an industry defined by its human element, the resilience of our healthcare system is fundamentally tied to the well-being and effectiveness of its workforce. And to build a truly robust healthcare infrastructure for the future, leaders must look beyond conventional hiring strategies and embrace a more diverse, distributed approach to staffing.
Integrating remote talent is a crucial aspect for ensuring operational continuity while enhancing security and building a sustainable work
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