Behavioral health has become a leading frontier for digital health innovation. From virtual therapy platforms to AI-powered diagnostics, the sector has drawn massive investment and attention. However, most behavioral health providers still operate in a system powered by faxes, phone calls, and fractured workflows. The tools may be new, but the terrain beneath them hasn’t changed. And that makes all the difference.
This is a blind spot for the healthtech
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Why Certificate Lifecycle Management is a Strategic Imperative for Healthcare
You won’t find a more impactful initiative for your healthcare IT strategy today than implementing a Certificate Lifecycle Management (CLM) solution. While some organizations have adopted basic tools or competitive offerings, many still rely on fragmented, manual processes for managing digital certificates. In an industry as high-stakes and overburdened as healthcare, that’s a risk we can no longer afford.
Digital certificates play a critical role in securing data, enabling encrypted
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Beyond the Breach: 10 Ways Healthcare Organizations Can Strengthen Patient Privacy
Despite decades of investment in privacy programs, unauthorized access to patient records remains a persistent and costly challenge for healthcare organizations.
Patient privacy breaches cost an average of $9.8 million per incident and include snooping on friends, coworkers and family members and looking into the charts of celebrities.
Clearly, the stakes are high, yet current efforts to discourage, detect, and address violations still leave room for improvement.
Here are 10 ways
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The Hidden Threat: Why Client-Side Security is the Next Frontier for Healthcare
For healthcare organizations, addressing cybersecurity risks is paramount. In 2024, the U.S. Department of Health and Human Services reported a record-breaking 677 major healthcare data breaches, affecting over 182 million individuals. Hacking incidents dominated these breaches, with many emphasizing the critical need to secure client-side environments where attackers exploit end-user devices and web interfaces. Despite the growing sophistication of healthcare cybersecurity measures, client-side
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Unlocking $90M in Revenue: The Value-Based Imperative for OR Optimization
Over the past decade, the Center for Medicare & Medicaid Services (CMS) has been steadily reshaping how U.S. healthcare is funded – shifting from a fee-for-service model to one that emphasizes value, outcomes, and efficiency. Starting with the Affordable Care Act in 2010 and accelerating with initiatives like the Medicare Access and CHIP Reauthorization Act (MACRA) in 2015, CMS introduced models such as the Merit-based Incentive Payment System (MIPS), the Accountable Care Organization (ACO)
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Elevating Patient Trust: Why Automated Reputation Management Is Essential for Healthcare Organizations
In today’s digital-first healthcare landscape, trust is often built long before a patient walks through a clinic’s doors. For many, the decision to choose a provider hinges on a simple Google search. In fact, more than 70% of recruiters check candidates’ online reputations before hiring. Rely on online reviews as a primary decision-making tool when selecting healthcare providers. In this environment, an organization’s digital reputation has become a critical part of the patient experience and a
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Patient Experience is Employee Experience: Delivering Care is a Team Sport
"Teamwork" has become the most important driver of strong inpatient experiences. This might seem surprising, but it shouldn't be. Patients are extraordinarily sensitive observers of healthcare environments. They’re not just paying attention to how their care team interacts with them, but how clinicians interact with one another. When they leave the door open during a hospital stay, they're tuning in to the most compelling reality show in their lives at that moment: the team caring for
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The Future of Healthcare Is in Your Pocket: How AI and Smartphones Are Transforming Patient Care
The U.S. healthcare system is in crisis. Financial instability is straining hospitals, frontline staff are stretched beyond capacity, and patients continue to encounter disjointed care and unequal access. Decades of focusing on reactive treatment over prevention have left us ill-equipped to manage chronic conditions, rising costs, and growing health disparities.
Despite widespread consensus about the importance of population health management and value-based care, the current approach
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Why AI Isn’t Curing Disease, Yet: Crossing Pharma’s Valley of Death with Physical Intelligence
We were told AI would cure disease in years. That’s a fallacy.
Today, over 90% of clinical drug candidates still fail. It costs more than $2 billion and over a decade to bring a single drug to market. And now the industry faces a brutal paradox, which is the promise of exponential progress stuck inside a system governed by diminishing returns.
This is pharma’s version of Eroom’s Law, i.e. the inverse of Moore’s Law, where the return on drug development declines as science
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Smarter Medication Management: The Shift from Polypharmacy to Personalized, Data-Driven Care
As older adults increasingly find themselves managing 10 to 15 medications—spanning prescriptions, over-the-counter drugs, and supplements—the urgency to refine medication management has never been greater. Over the last two decades, the average number of prescriptions for individuals 65 and older has doubled, driven by a mix of longer life expectancy, chronic disease management, symptom-based prescribing, and the common practice of layering additional medications
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