Both the greatest strength and weakness of the ACO shared savings (MSSP) model is its focus on primary care, particularly chronic disease. ACOs have put patients with diabetes, hypertension, and other conditions usually handled through primary care physicians at the center of care coordination, population health, and care management. But as CMS Value-Based Care’s central goal has shifted to cost control, ACOs will need to broaden scope to optimize specialty care. TEAM (Transforming Episode
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Is Your Patient Portal Obsolete? Why a Basic Portal No Longer Meets 2025 Patient Expectations
The goal of a patient portal is to facilitate patient engagement – to give patients a more integral and active role in their own healthcare.
But recent research shows that 65 percent of patients believe that coordinating and managing healthcare – two areas where a portal should be helping – is overwhelming and time-consuming. This friction can have an impact on care outcomes: 54 percent of patients believe their health would be better if they had more support navigating the healthcare
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How Technology Is Transforming Modern Pain Management
Advancements in technology continue to change the way healthcare professionals handle pain management. More effective solutions like wearable devices and non-invasive procedures that improve patient outcomes and quality of life are becoming more popular.
These modern tools better support more personalized and precise treatments. Besides improving clinical effectiveness, tech is enabling patients to play a more active role in managing their health. Read on to learn how technology is
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How Visitor Management Can Make or Break Safety Plans
Workplace violence was estimated to cost healthcare organizations $18.27 billion in 2023. This spend included treatment for victims, security staffing for facilities, and violence prevention programs, among other costs. But more often than not, one of the biggest vulnerabilities to violence in healthcare often goes overlooked: visitor management.
Violent incidents aren’t solely caused by patients. Many times, incidents involve the visitors who enter healthcare facilities without proper
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“How to Make Wound Recovery and the Healing Process More Accessible in America”
My great-grandfather developed a diabetic wound that ultimately led to a series of amputations, and, not long after, to his death. His story is tragically common: every year, millions of Americans suffer from chronic wounds that could have been managed or healed with timely, adequate care. Instead, they progress to amputation and premature death. The stakes are high. Within a year of a diabetes-related lower-limb amputation, nearly 1 in 5 patients will die.
The toll is
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Life or Death Logistics: Why 1 in 5 Donated Organs Are Not Transplanted Due to Communication Failure
In organ transplantation, timing isn’t just critical. It is the difference between life and death. Every transplant is a race against the clock, requiring precise coordination among donor hospitals, transplant centers and surgical teams. Yet despite the stakes, the system designed to save lives is often hindered by something deceptively simple: poor communication.
The problem: Outdated tools in a high-stakes process
Even as medicine advances, many transplant teams still rely on fragmented,
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How AI Frees Nurses and Clinicians to Focus on Care and Quality
It is no secret that clinical staff, particularly nurses, are under constant demand to do more with less. While AI has generated plenty of headlines for its promise to revolutionize care delivery, its true value will be measured by how it supports those on the front lines.
For nurse abstractors, whose work is essential for quality reporting, registry submission, and clinical decision-making, AI can offer something truly impactful. Time.
As more hospitals and health systems deploy AI-driven
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Integrating Narrative Medicine into Elder Support Programs
There has never been a greater need for more comprehensive and compassionate approaches to elder care as countries struggle to support aging populations everywhere. Clinical and custodial frameworks still dominate elder support programs. Still, narrative medicine, a complementary and profoundly human-centered field, presents a chance to change how we interact with and care for senior citizens.
Narrative medicine, initially developed in academic medical settings, strongly emphasizes the
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Reinventing Value-Based Care Program Administration with AI
Implementing a new VBC program in healthcare requires cross-functional support and overcoming numerous challenges. Simplification opportunities exist to address pain points for program administrators such as rigorous research, ROI assessment, and stakeholder engagement. Manual processes, including participant recruitment, financial modeling, program integrity management, and technical assistance can benefit from technology to streamline and automate tasks, allowing skilled resources to focus on
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Why the Healthcare Contact Center is a Strategic Asset, Not a Cost Center
Healthcare leaders face an increasingly complex equation: higher patient demand, rising costs, and growing expectations for access and experience. Balancing these pressures has only become more difficult since the pandemic. Yet within this challenge lies a powerful but often underutilized lever for improvement: the contact center.
Traditionally seen as a back-office function, contact centers now sit at the heart of the care experience. They represent the new front door of healthcare. Long
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