John Trest, Chief Learning Officer, VIPRE Security

Healthcare organizations are fighting a cybersecurity battle that becomes more complex every year. Phishing emails are now crafted with AI-driven precision. Text-based “smishing” scams are being increasingly used to impersonate hospital leadership or credentialing staff. Phone-based “vishing” calls can bypass filters entirely and pressure employees into disclosing credentials in real time. These threats are not just occasional distractions; they are continuous, evolving, and
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The most reliable methods of growing a private medical or dental practice haven’t changed much over the years. And yet they remain a well-kept industry secret.  The particulars might look a bit different from year to year, but the underlying concepts are the same. Creating a well-articulated brand, a strong system that encourages patient compliance, and having a leadership team whose strengths complement one another are the tried-and-true methods for
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Missed referrals represent a major, recurring cause of revenue leakage for providers and delays in access to care for patients.  When a physician refers a patient to a specialist, the ideal outcome is a prompt appointment and clear documentation that flows back to the referring provider. This “closed referral loop” is essential for patient safety, as the referral process is often a vulnerable point in the care journey. However, health systems often fall short of the “ideal” when it
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Healthcare's digital transformation has generated an unprecedented volume of information: 65 zettabytes and counting. Yet despite this abundance of data, most health systems are struggling to translate it into real value. In fact, 97% of existing health data goes unused. The issue is not a lack of data, but the absence of a foundation that makes data trustworthy, connected and ready to act upon. Solving these long-standing challenges is what will allow data to shift from a liability into one
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The balance between independent medical judgment and organizational governance defines much of modern healthcare’s internal tension, an ongoing challenge born of both inevitable macro factors and, crucially, avoidable workplace conflict. Physicians pursue diagnostic and therapeutic precision through individualized decision-making, while administrative bodies enforce consistency, fiscal accountability, and compliance with regulatory standards.  As healthcare systems grow more complex and
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