To accelerate the adoption of telehealth services and remote health platforms, the patient-centric design is a must. By paying attention to five key areas, you can develop a telehealth solution that works for the most important users: the patients.
There are several universal challenges in delivering telehealth solutions, including a lack of patient adoption. It’s a reasonable reluctance:
- Healthcare has always been delivered in-person.
- Trusting sensitive information to devices
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How COVID-19 is Driving Changes in Hospital Safety Through Technology
COVID-19 has had a tremendous impact on all of us, and it’s likely that many aspects of our daily lives will never return to “normal.” In the same way that we scoff at the notion of driving cars without seatbelts today, we’ll likely feel the same about many other previously normal things we did pre-pandemic.
This will most certainly include the way we manage high-risk spaces where there’s close contact and a higher than average risk of infection - like hospitals, airports, retail stores,
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Avoid COVID-19 Modeling Pitfalls by Eliminating Bias, Using Good Data
COVID-19 models are being used every day to predict the course and short- and long-term impacts of the pandemic. And we’ll be using these COVID-19 models for months to come. While many of us in healthcare are not epidemiologists or data scientists, we’re all sifting through the data to get a handle on how many people are going to get sick, how many will end up in the hospital or on a ventilator, and ultimately, how many people will die.
Government agencies are using models to set public
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How ADT-Based E-Notifications Can Enable Better Safety for COVID-19 Patients
As COVID-19 continues to impact the country, providers across the continuum face new challenges delivering care and ensuring safety for their patients and themselves. During this period, sharing real-time information about patients’ care encounters across provider types and care settings matter more than ever. In particular, hospitals sharing admission, discharge, and transfer (ADT) events with COVID-19 patients’ community-based providers is critical to ensure the best treatment course and
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Cybersecurity: Managing Risk in the COVID-19 Era
Healthcare IT consultants’ work involving health records may expose them – and their provider and payer clients – to regulatory, legal, financial, and reputational risk. These risks are potentially higher in the COVID-19 era, with many of their employees working from home and accessing sensitive records and networks from remote locations. According to the US Department of Homeland Security (DHS), there is a heightened risk of phishing, SMS phishing and other attacks using COVID-19 themes, and
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Call to Action: Restrictions Around Virtual Health Can’t Go Back to “Normal”
As a result of the COVID-19 pandemic, the federal government has passed several stimulus packages with the goal of helping employers keep their business in operation while office volume is down and, in some cases, practices are physically closed. The CARES Act, which included the Paycheck Protection Program (PPP) and Provider Relief Fund, for example, has provided some relief to eligible healthcare providers, including low-interest rate loans to help providers pay staff salaries, rent, and other
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Virtually or In-Person, Automation Improves The Healthcare Experience
The COVID-19 pandemic has caused an unprecedented shift in the way consumers view and access a variety of goods and services—and healthcare is no exception. Recent studies show that many patients, including vulnerable populations like those living with cancer, are delaying recommended care and procedures—and will continue to do so for at least several months amid fears over the safety of in-person visits. In response, reports of providers adapting to offer care virtually are all the more
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Telehealth’s Time Has Come. And It’s Here to Stay.
“The numbers don’t lie,” is a famous old adage and quite appropriate with regard to the rapid rise and deployment of telehealth solutions in the medical community. It may have taken a global pandemic for society to recognize and investigate the rewards of its adoption, but statistics reveal that telehealth’s moment has indeed come. And it certainly seems like it’s here to stay.
How did we come so far, so fast? By undertaking forward-thinking policies and bold action, the health care industry
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COVID-19: 4 Essential Patient Payment Strategy Components to Accelerate Cash Flow
In the past few months, the COVID-19 pandemic has shaken societies, economies, and human wellbeing to the core. While protecting public health and welfare are top priorities for hospitals, the harsh reality is that it takes cash to keep the doors open and serve patients effectively. Revenue is down significantly as a result of canceled elective surgeries, while the costs of medical supplies and in-demand personal protective equipment for workers have skyrocketed. Hospitals’ operating challenges
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COVID-19 Infects Patient & Practitioner Demands, Unsettling the Future of Hospital Operations
Prior to the outbreak of COVID-19, the healthcare industry in the United States was in the midst of an intense refocusing on patient-centered care. This evolution was defined by a number of innovations, policies, and even federal reimbursement programs that prioritized emphasis on and impact on the patient experience. It led to changes in everything from the quality of hospital food, valet parking, and room amenities to fundamentally reimagined standards of care for even mundane procedures like
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