It’s easy to assume that patients take the medications physicians prescribe. But the reality is that medication non-adherence represents one of healthcare's most persistent and costly challenges. The World Health Organization has identified that medication adherence often has a more significant impact on patient outcomes than the treatment itself. Yet the statistics paint a sobering picture of the current state of patient compliance.
In the United States alone, medication non-adherence
Read More
AI Hype vs. Practical Integration for Your Healthcare Organization
AI is everywhere—but is it actually benefiting businesses? The numbers are certainly impressive: In a 2024 McKinsey survey about AI, 78 percent of respondents said their organizations use it in at least one business function‚ up from 55% the year before. Walk through any tech conference and the section for AI vendors gets bigger every year. Yet behind the growth and excitement is a more complex and sobering reality.
Early innovators get a lot of press and attention, leading to a sense of
Read More
AI Reality Check: How Bad Data Is Undermining AI Implementations in Healthcare
What if the biggest threat to AI implementation in healthcare isn't regulation or funding, but impatience?
According to IBM's recent CEO survey, only 25% of AI initiatives have delivered expected ROI over the last few years, and only 16% have scaled enterprise-wide. Healthcare isn't immune to this AI disappointment. A Bessemer Venture Partners survey found that only 30% of AI pilots in healthcare reach production, held back by factors like data readiness.
With mounting pressures to
Read More
We Can’t Wait for Washington to Act on Healthcare Cybersecurity
Over the past few years, I’ve watched as the number of ransomware attacks on healthcare organizations across America has continued to trend upwards - undermining patient care and exposing millions of medical records.
Since January alone: a cyber criminal copied the sensitive data of 5 million patients through IT vendor Episource; a hacker breached Connecticut Community Health Center’s systems accessing the medical records of 1 million patients; and a ransomware
Read More
How Voice-Driven AI is Rebuilding Trust Between Clinicians and Tech
While artificial intelligence promises to revolutionize patient care, a fundamental trust deficit between clinicians and technology threatens to undermine its potential. The solution may not lie in more sophisticated algorithms or faster processors, but in something far more intuitive: the human voice. Voice-driven AI is emerging as the bridge that could finally reconcile clinicians with healthcare technology, transforming both the practice of medicine and the patient experience
Read More
Combating the New Face of Healthcare Phishing and Medical Identity Theft
In 2024 alone, more than 276 million patient records were compromised in cyber attacks targeting healthcare organizations, a figure that equates to 758,000 exposed records every single day. The scale of the problem is shocking, but what’s even more sobering is that 92 percent of healthcare organizations reported experiencing at least one cyberattack last year. These aren’t just numbers; they reflect a growing crisis in trust, safety, and operational integrity across the entire healthcare system.
Read More
The AI Malpractice Paradox: Why Healthcare Organizations Bear Full Legal Responsibility for Patient Harm
Healthcare organizations are installing artificial intelligence tools across their operations — diagnostic algorithms, predictive models, patient monitoring systems — while avoiding a fundamental question: Who gets sued when these systems harm patients?
Healthcare organizations bear full legal responsibility for any patient harm caused by AI tools they choose to use. This is direct medical malpractice liability, whether the AI was built internally or bought from a vendor. Yet while executives
Read More
How Agentic AI Automates Healthcare Admin and Combats Burnout
Seventy minutes is enough time to complete a colonoscopy or a hernia repair; it's also the average time saved per patient visit when healthcare providers use fully automated administrative workflows that not just collect, but also act on data.
Clinicians are drowning in alerts, forms, and follow-ups, while $90 billion per year is spent on routine administrative tasks. Agentic AI brings a breakthrough, taking these informative alerts, and making decisions based on their context.
In
Read More
The $78B Problem: Why Fragmented Communication is the Biggest Threat to Patient Safety
A single misrouted page in an ICU can delay treatment by hours — and cost lives. Across U.S. hospitals, those small lapses add up to billions in wasted dollars and untold patient harm in an already-overburdened system. To ensure efficient usage of those resources and expedite the exchange of important information, timely communication between care teams is necessary. More importantly, timely information sharing is a critical factor in patient outcomes. Unfortunately, the fragmented and outdated
Read More
A Step-by-Step Guide to Scaling Virtual Care for Your Practice
Virtual care is transforming the way healthcare is delivered, enabling practices to reach patients well beyond the confines of the traditional exam room. From routine follow‑ups and chronic disease management to behavioral health consultations and medication reviews, telehealth offers flexibility and convenience. Yet, successfully integrating virtual care into an established practice demands more than simply flipping on a webcam; it requires planning, targeted execution, and ongoing
Read More
