Workplace violence was estimated to cost healthcare organizations $18.27 billion in 2023. This spend included treatment for victims, security staffing for facilities, and violence prevention programs, among other costs. But more often than not, one of the biggest vulnerabilities to violence in healthcare often goes overlooked: visitor management.
Violent incidents aren’t solely caused by patients. Many times, incidents involve the visitors who enter healthcare facilities without proper
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“How to Make Wound Recovery and the Healing Process More Accessible in America”
My great-grandfather developed a diabetic wound that ultimately led to a series of amputations, and, not long after, to his death. His story is tragically common: every year, millions of Americans suffer from chronic wounds that could have been managed or healed with timely, adequate care. Instead, they progress to amputation and premature death. The stakes are high. Within a year of a diabetes-related lower-limb amputation, nearly 1 in 5 patients will die.
The toll is
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Life or Death Logistics: Why 1 in 5 Donated Organs Are Not Transplanted Due to Communication Failure
In organ transplantation, timing isn’t just critical. It is the difference between life and death. Every transplant is a race against the clock, requiring precise coordination among donor hospitals, transplant centers and surgical teams. Yet despite the stakes, the system designed to save lives is often hindered by something deceptively simple: poor communication.
The problem: Outdated tools in a high-stakes process
Even as medicine advances, many transplant teams still rely on fragmented,
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How AI Frees Nurses and Clinicians to Focus on Care and Quality
It is no secret that clinical staff, particularly nurses, are under constant demand to do more with less. While AI has generated plenty of headlines for its promise to revolutionize care delivery, its true value will be measured by how it supports those on the front lines.
For nurse abstractors, whose work is essential for quality reporting, registry submission, and clinical decision-making, AI can offer something truly impactful. Time.
As more hospitals and health systems deploy AI-driven
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Integrating Narrative Medicine into Elder Support Programs
There has never been a greater need for more comprehensive and compassionate approaches to elder care as countries struggle to support aging populations everywhere. Clinical and custodial frameworks still dominate elder support programs. Still, narrative medicine, a complementary and profoundly human-centered field, presents a chance to change how we interact with and care for senior citizens.
Narrative medicine, initially developed in academic medical settings, strongly emphasizes the
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Reinventing Value-Based Care Program Administration with AI
Implementing a new VBC program in healthcare requires cross-functional support and overcoming numerous challenges. Simplification opportunities exist to address pain points for program administrators such as rigorous research, ROI assessment, and stakeholder engagement. Manual processes, including participant recruitment, financial modeling, program integrity management, and technical assistance can benefit from technology to streamline and automate tasks, allowing skilled resources to focus on
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Why the Healthcare Contact Center is a Strategic Asset, Not a Cost Center
Healthcare leaders face an increasingly complex equation: higher patient demand, rising costs, and growing expectations for access and experience. Balancing these pressures has only become more difficult since the pandemic. Yet within this challenge lies a powerful but often underutilized lever for improvement: the contact center.
Traditionally seen as a back-office function, contact centers now sit at the heart of the care experience. They represent the new front door of healthcare. Long
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The Role of Digital Signage in Patient and Provider Experience
Healthcare organizations spend incredible amounts of time and energy on improving patient and provider experiences. But the industry is currently under stress as it navigates financial headwinds while also trying to care for an increasingly nervous, anxious, and aging patient population. This is a challenging endeavor while also striving to provide the best care possible.
About one-third of healthcare executives say technology investments are a priority in 2025, with the adoption of
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The Rise of the AI Product Owner: Navigating Accountability in Healthcare Technology
Artificial intelligence in healthcare is moving into a new phase. What was once dominated by research pilots and one-off experiments is now becoming a matter of ownership. Hospitals, medical device firms, insurers, and digital health startups are no longer just testing algorithms. They are building, buying, and maintaining AI products with real accountability. This shift has significant consequences for regulation and for patient outcomes, and it raises questions about how the healthcare system
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Missing Piece in Patient Data: Why Clinical Insight Isn’t Enough Anymore
As healthcare accelerates toward value-based models and personalized engagement, one truth is becoming increasingly clear: clinical data alone is no longer enough.
While electronic health records and claims data provide foundational insight into diagnoses, treatments, and outcomes, they paint only a partial picture of a patient’s experience. What they often miss are the socioeconomic, behavioral, and lifestyle factors that profoundly influence how people engage with
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