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athenahealth Launches AI-Native athenaClinicals with Predictive Diagnoses and Ambient Notes

by Fred Pennic 09/09/2025 Leave a Comment

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What You Should Know: 

– athenahealth, a provider of network-enabled software and services, has announced new advancements in its electronic health record (EHR), athenaClinicals. 

– The new features are part of the company’s ongoing launch of its AI-native athenaOne platform and are designed to simplify clinical workflows, automate routine tasks, and deliver personalized insights to enable a more patient-centered approach to care.

Intelligent and Adaptive Clinical Experience

The next-generation athenaClinicals delivers a more intelligent and adaptive clinical experience with new capabilities that join existing AI-powered features like Ambient Notes. The new features facilitate chart reviews, automate clinical documentation, support clinical decision-making, and streamline care coordination. 

The AI tools are available to everyone but their use is optional, allowing each physician to integrate AI into their workflow at their own pace. The clinical experience is underpinned by the new athenaOne adaptive intelligence layer, which combines purpose-built engines, large language models, and machine learning with a rich ambulatory care-focused dataset to power relevant and timely insights.

Key Capabilities of Next-Generation athenaClinicals

The new athenaClinicals will feature several new capabilities, some of which are already in Alpha testing and will be generally available in the coming months.

  • Clinically Inferred Diagnoses: This brand-new clinical intelligence capability, in Alpha testing this fall, uses AI to predict and surface potential diagnoses directly in the workflow. Clinicians will receive these AI-driven suggestions along with links to supporting evidence from various data sources.
  • Chart Assist: Currently in Alpha testing, Chart Assist leverages generative AI to provide clinicians with an assistant embedded in the workflow that answers questions and summarizes information to support a patient visit.
  • Next Generation ChartSync: Currently in Beta testing, this intelligent interoperability solution will now use AI to read Health Information Exchange (HIE)-sourced documents and provide a robust overview of a patient’s health changes since the last visit.
  • Ambient-Sourced Suggested Diagnosis: In Alpha testing this fall for customers using Ambient Notes, this new capability will capture what was discussed during a clinical visit and surface the relevant diagnosis directly to a patient’s chart.

“Rapid advancements in artificial intelligence are allowing us to revisit the role technology plays in healthcare, and we are bringing customers along as we develop, test, and deploy solutions that will future proof their practices,” said Bob Segert, chairman and chief executive officer at athenahealth. “That includes reimagining clinical workflows to reduce administrative tasks and let clinicians focus fully on their patients.”

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Tagged With: Artificial Intelligence

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