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Carilion Clinic Selects Ensemble Health to Outsource Revenue Cycle Operations

by Fred Pennic 07/10/2024 Leave a Comment

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Carilion Clinic Selects Ensemble Health to Outsource Revenue Cycle Operations

What You Should Know: 

– Carilion Clinic, a Roanoke-based non-profit health system that owns and operates several hospitals in western Virginia — announced it has selected end-to-end revenue cycle management (RCM) provider Ensemble Health Partners as its strategic end-to-end RCM partner.

– Carilion chose Ensemble for its proven track record of quickly delivering value and sustaining high performance. Notably, Ensemble has consistently met 100% of year-one client goals, exceeded 102% of year-one cash collections, and delivered an average of 5% net revenue improvement each year across its clients.

Carilion Chooses Ensemble for Comprehensive RCM Expertise

Carilion Clinic, a Virginia-based healthcare system, has selected Ensemble to manage its entire revenue cycle operations. Ensemble’s innovative technology platform and experienced team will work seamlessly with Carilion to deliver world-class patient experiences and optimize financial performance.

The decision by Carilion Clinic reflects a growing trend in healthcare. A recent survey by Ensemble revealed that 95% of healthcare executives are considering end-to-end managed services for RCM. This shift signifies the increasing importance of streamlining operations and improving efficiency in today’s complex healthcare landscape. Partnering with a single, experienced firm like Ensemble allows healthcare organizations to focus on delivering exceptional patient care while ensuring optimal revenue cycle performance.

​​With the addition of Carilion Clinic, Ensemble now manages a staggering $34 billion in annual net patient revenue. 

“We’re excited to partner with Ensemble and leverage their team’s expertise and technological innovation in the revenue cycle industry,” said Nancy Howell Agee, Chief Executive Officer of Carilion. “This new, strategic partnership supports our mission of improving the health of the communities we serve by making it easier for our patients to interact with us and provides needed support and technology to help revenue cycle teams perform their responsibilities.”

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