What You Should Know:
- Three years after COVID-19 was declared a public health emergency, many healthcare supply chain leaders and frontline professionals are operating in survival mode, according to new industry research from Deloitte Consulting LLP.
- Ongoing challenges include economic pressures, multiple resource shortages, data visibility and labor issues.
To gain greater insight into these impacts, Deloitte expanded its study by conducting site visits to healthcare facilities, interviewing frontline professionals and re-interviewing supply chain leaders in private and public sectors across government, healthcare, academic institutions, and humanitarian non-governmental organizations (NGOs) from November 2022 to March 2023.
Key findings include:
- 70% of interviewees cited data visibility as a concern.
- 73% of those interviewed indicated that disruption is the expectation, impacting their ability to focus on strategic initiatives, such as health equity.
- 60% of post-pandemic interviewees believe that healthcare supply chain will remain a focus for their organizations.
3 Recommendations to Increase Healthcare Supply Chain Resilience
To increase healthcare supply chain resilience and enable healthcare organizations to focus more on implementing long-term strategic initiatives, Deloitte recommends:
- Developing a robust risk management framework and continuously monitoring supply networks to prepare for possible disruptions.
- Focusing first on supplier relationship management for critical products.
- Leveraging a Human-Centered Design approach to identify opportunities for improvement.