What You Should Know:
– This new program will infuse Memora’s digitized care programs across the health system, enabling Mayo’s postpartum care teams to proactively interact with new mothers from the comfort of their homes and respond to their needs with tailored guidance in real-time.
Memora’s SMS Program
An estimated 98 percent of people use text messaging daily, making Memora’s SMS-first approach the most appropriate tool to enable care teams to support patients outside the four walls of the hospital. Memora’s programs also support email and phone-based outreach for patients who may not have SMS access or prefer an alternative mode of communication. This flexibility allows care teams to increase access to care and reach traditionally underserved communities, including immigrant populations and those with low socioeconomic status.
Memora’s SMS-based program will also allow Mayo’s care teams to better reach traditionally underserved communities, including immigrant populations, those with low socioeconomic status, and patients who live far from the hospital—reducing barriers to critical postpartum care.