What You Should Know:
– Bicycle Health, a provider of virtual opioid addiction treatment, and Tele911, a telemedicine company specializing in reducing medically unnecessary ambulance transports of stable 911 patients to hospital ERs, today announced a partnership to increase access to opioid use disorder care for patients in emergency situations.
– The partnership between the two organizations will ensure that patients experiencing health crises stemming from or in addition to opioid use disorder are directed to a suitable level of care for their needs.
OUD Care to Emergency Patients
As part of this collaboration, paramedics on scene with stable patients who call 911 and experience an opiate overdose or are experiencing symptoms of opioid use disorder, substance abuse, addiction, or have symptoms related to OUD will be evaluated by a Tele911 emergency physician, who will make an appropriate care decision depending on the patient’s needs. A Tele911 Licensed Social Worker will refer the patient to Bicycle Health for continued support and care.
Onboarding patients in emergency situations through the partnership with Tele911 will ensure that even the most vulnerable populations can discover and access Bicycle Health, helping to close the treatment gap when they need it most. Bicycle Health’s care model combines telehealth visits, medication management, behavioral health support, and regular in-home diagnostics to create a sustainable option for long-term treatment and recovery from OUD. Compared to traditional in-person care, Bicycle Health’s model yields increased retention numbers, meaning 86% of insured patients are still in treatment after 30 days.
