What You Should Know:
– More than 57 percent of health systems and hospitals have more than 100 open roles to fill across their operations, according to new AKASA survey where more than 400 healthcare finance leaders identified vacancies across their healthcare organizations and the revenue cycle.
– The findings reveal how insufficient staffing is hampering daily operations and pushing a strained workforce to the limit.
Combating Vacancies with AI-Powered Automation
Additionally, one in four healthcare finance leaders report needing to hire more than 20+ employees to fully staff their revenue cycle departments. To help fill in the staffing gaps and elevate staff, hospitals and healthcare systems are increasingly looking to AI-powered automation solutions. Automation increases staff productivity, immediately adapts to fluctuating volumes, provides an opportunity for cost restructuring, enables business continuity and the ability to ramp up or down as needed, and improves the patient financial experience.
Commissioned by AKASA, the survey fielded responses from 411 chief financial officers and revenue cycle leaders at hospitals and health systems across the United States through the Healthcare Financial Management Association’s (HFMA) Pulse Survey program between December 1, 2021 and December 21, 2021. The national survey was designed to assess the adoption of automation in revenue cycle operations at hospitals and health systems across the U.S.